Social Security Administration: Service Delivery Plan Needed to Address Baby Boom Retirement Challenges (open access)

Social Security Administration: Service Delivery Plan Needed to Address Baby Boom Retirement Challenges

A letter report issued by the Government Accountability Office with an abstract that begins "Millions of people rely on the services of Social Security Administration (SSA) field offices. In fiscal year 2008, SSA's approximately 1,300 field offices provided service to about 44 million customers. People visit field offices to apply for Social Security cards, apply for retirement and disability benefits, establish direct deposit, and a host of other services. Over the last several years, staffing reductions have challenged field offices' ability to manage work while continuing to deliver quality customer service. To better understand the challenges SSA faces in delivering quality customer service, GAO was asked to determine (1) the effect that staffing reductions are having on field office operations and (2) the challenges SSA faces in meeting service delivery needs in the future and the agency's plan for addressing them. In May 2008, GAO reported initial observations on the effects of reduced staff levels. To conduct this work, GAO interviewed SSA headquarters and field officials and analyzed various data on SSA's workloads and customer service."
Date: January 9, 2009
Creator: United States. Government Accountability Office.
Object Type: Report
System: The UNT Digital Library
Defense Business Transformation: Status of Department of Defense Efforts to Develop a Management Approach to Guide Business Transformation (open access)

Defense Business Transformation: Status of Department of Defense Efforts to Develop a Management Approach to Guide Business Transformation

Correspondence issued by the Government Accountability Office with an abstract that begins "This letter formally transmits GAO's findings on the status of the Department of Defense's efforts to develop a management approach to guide business transformation. This work was performed under the authority of the Comptroller General to conduct evaluations on his own initiative and as part of our work for GAO's High Risk Series, January 2009 Update."
Date: January 9, 2009
Creator: United States. Government Accountability Office.
Object Type: Text
System: The UNT Digital Library
Social Security Disability: Improving Notices to Denied Claimants (open access)

Social Security Disability: Improving Notices to Denied Claimants

Correspondence issued by the Government Accountability Office with an abstract that begins "On December 17, 2008, GAO issued a report concerning our findings on the Social Security Administration's (SSA) collection of medical evidence in the disability determination process. In the course of our review, an issue arose that was outside the scope of our work but is important to how SSA communicates its disability determinations to claimants. During this review, we examined a limited random selection of electronic folders for initial disability determinations for fiscal year 2007. The folders included notices sent to each denied claimant to explain the reasons for the denial of their claim and the evidence used to make the determination. Our findings related to these notices and current SSA policy regarding them is the subject of this report. This report also contains a recommendation that warrants SSA management's consideration."
Date: January 9, 2009
Creator: United States. Government Accountability Office.
Object Type: Text
System: The UNT Digital Library
Securing, Stabilizing, and Rebuilding Iraq: Key Issues for Congressional Oversight (open access)

Securing, Stabilizing, and Rebuilding Iraq: Key Issues for Congressional Oversight

Other written product issued by the Government Accountability Office with an abstract that begins "As the United States reviews its plans to secure, stabilize, and rebuild Iraq, GAO has enclosed a series of issue papers for Congressional consideration in developing its oversight agenda for the 110th Congress and analyzing the President's revised strategy for Iraq. These papers are based on the continuing work of the U.S. Government Accountability Office and the 67 Iraq-related reports and testimonies we have provided to the Congress since May 2003. Iraq has had three successful elections, adopted a constitution, and installed its first elected government. At the same time, since the initial ground offensive ended in 2003, the costs to secure and stabilize Iraq have grown substantially, as has the level of violence that afflicts Iraqi society. Such violence stems from an insurgency that has grown more complex and lethal over the past 3 and 1/2 years and the Sunni-Shi'a conflict, which escalated dramatically in 2006. This instability complicates meaningful political reconciliation among Iraq's religious and tribal groups, reduces the effectiveness of U.S. and Iraqi reconstruction and capacity-building efforts, and diminishes the hopes and expectations of an Iraqi people without adequate jobs, water, fuel, and …
Date: January 9, 2007
Creator: United States. Government Accountability Office.
Object Type: Text
System: The UNT Digital Library
Information Security: Continued Efforts Needed to Address Significant Weaknesses at IRS (open access)

Information Security: Continued Efforts Needed to Address Significant Weaknesses at IRS

A letter report issued by the Government Accountability Office with an abstract that begins "The Internal Revenue Service (IRS) relies extensively on computerized systems to carry out its demanding responsibilities to collect taxes (about $2.7 trillion in fiscal years 2008 and 2007), process tax returns, and enforce the nation's tax laws. Effective information security controls are essential to protect financial and taxpayer information from inadvertent or deliberate misuse, improper disclosure, or destruction. As part of its audits of IRS's fiscal years 2008 and 2007 financial statements, GAO assessed (1) the status of IRS's actions to correct previously reported weaknesses and (2) whether controls were effective in ensuring the confidentiality, integrity, and availability of financial and sensitive taxpayer information. To do this, GAO examined IRS information security policies and procedures and other documents; tested controls over key financial applications; and interviewed key agency officials."
Date: January 9, 2009
Creator: United States. Government Accountability Office.
Object Type: Report
System: The UNT Digital Library
Aviation Security: TSA's Cost and Performance Study of Private-Sector Airport Screening (open access)

Aviation Security: TSA's Cost and Performance Study of Private-Sector Airport Screening

Correspondence issued by the Government Accountability Office with an abstract that begins "This report formally responds to Congress' request that GAO review the Transportation Security Administration's (TSA) Screening Partnership Program (SPP). In accordance with the Aviation and Transportation Security Act, TSA created the SPP to allow commercial airports an opportunity to apply to TSA to use private sector screeners through qualified private-screening contractors approved by TSA. In February 2008, TSA issued a report on its study comparing the cost and performance of screening services at SPP and non-SPP airports. Our briefing addresses the following questions: (1) To what extent did the design of TSA's study of the cost and performance of passenger and checked baggage screening services at selected SPP and non-SPP airports affect the usefulness of the study? (2) To what extent has TSA taken actions to identify and eliminate any unnecessary overhead/supervisory redundancies at SPP airports between TSA and contractor personnel? (3) What factors do airport operators cite as having contributed to airports' decisions about whether to participate in the SPP? We are recommending that if TSA plans to rely on its comparison of costs and performance of SPP and non-SPP airports for future decision making, the agency …
Date: January 9, 2009
Creator: United States. Government Accountability Office.
Object Type: Text
System: The UNT Digital Library
Posthearing Questions Related to Federal Agencies' Activities regarding the Uniformed Services Employment and Reemployment Rights Act (open access)

Posthearing Questions Related to Federal Agencies' Activities regarding the Uniformed Services Employment and Reemployment Rights Act

Correspondence issued by the Government Accountability Office with an abstract that begins "On November 8, 2007, GAO testified before the committee at a hearing entitled "Protecting the Employment Rights of Those Who Protect the United States." This letter responds to the Congressional request that I provide answers to questions for the record. The questions are as follows: (1) Why are the Uniformed Services Employment and Reemployment Rights Act (USERRA) claims taking so long to resolve at The Department of Defense (DOD), the Department of Labor (DOL) and the Office of the Special Council (OSC)? (2) What can each of the agencies do to make this process more efficient and effective for veterans? (3) Is the system as it stands today, ready and able to handle a possible increase in USERRA claims? (4) How can the agencies work proactively to prevent the need for USERRA claims in the future? And (5) Will this new initiative fully address the data concerns GAO raised so that Congress has a more complete picture of the types of USERRA claims being filed?"
Date: January 9, 2008
Creator: United States. Government Accountability Office.
Object Type: Text
System: The UNT Digital Library
Title III, Older Americans Act: Carryover Funds Are Not Creating a Serious Meal Service Problem Nationwide (open access)

Title III, Older Americans Act: Carryover Funds Are Not Creating a Serious Meal Service Problem Nationwide

A letter report issued by the General Accounting Office with an abstract that begins "Under Title III of the Older Americans Act, the Administration on Aging (AoA) distributes grants to states on the basis of their proportional share of the total elderly population in the United States. These grants are then disbursed to more than 600 area agencies nationwide, and are used to fund group and in-home meals, as well as support services, including transportation and housekeeping. The grants are further subdivided by these agencies to more than 4,000 local service providers. AoA requires that states obligate these funds by September 30 of the fiscal year in which they are awarded. Also, states must spend this money within two years after the fiscal year in which it is awarded. During this time AoA does not limit or monitor the amount of unspent funds that states may carry over to the succeeding fiscal year. GAO examined whether states were using Title III carryover funds to expand their meal service programs for the elderly beyond a level sustainable by their annual allotments alone. GAO found that the buildup and use of Title III carryover funds to support elderly nutrition services does not …
Date: January 9, 2001
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
Commuter Rail: Information and Guidance Could Help Facilitate Commuter and Freight Rail Access Negotiations (open access)

Commuter Rail: Information and Guidance Could Help Facilitate Commuter and Freight Rail Access Negotiations

A letter report issued by the General Accounting Office with an abstract that begins "Commuter and freight rail services have the potential to play increasingly important roles in the nation's economy and transportation system as demand for these services increases. Because the cost of building new infrastructure can be costprohibitive, commuter rail agencies typically seek to use existing infrastructure--which is primarily owned by private freight railroads. Consequently, commuter rail agencies must negotiate to purchase, lease, or pay to access the existing infrastructure from freight railroads. GAO was asked to examine (1) the challenges commuter rail agencies and freight railroads face when negotiating and sharing rights-of-way, (2) the actions that help facilitate mutually beneficial arrangements between commuter rail agencies and freight railroads, and (3) the role the federal government plays in negotiations between commuter rail agencies and freight railroads."
Date: January 9, 2004
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
Mineral Revenues: A More Systematic Evaluation of the Royalty-in-Kind Pilots Is Needed (open access)

Mineral Revenues: A More Systematic Evaluation of the Royalty-in-Kind Pilots Is Needed

A letter report issued by the General Accounting Office with an abstract that begins "In fiscal year 2001, the federal government collected $7.5 billion in royalties from the sale of oil and gas produced on federal lands. Although most oil and gas companies pay royalties in cash, the Department of the Interior's Minerals Management Service (MMS) has the option to take a percentage of the oil and gas produced and either transfer this percentage to other federal agencies or to sell this percentage itself--known as "taking royalties in kind." GAO reviewed the extent to which MMS has taken royalties in kind since 1995, the reasons for taking royalties in kind, and MMS's progress in implementing management control over its Royalty-in-Kind Program."
Date: January 9, 2003
Creator: United States. General Accounting Office.
Object Type: Report
System: The UNT Digital Library
Audits of Public Companies: Continued Concentration in Audit Market for Large Public Companies Does Not Call for Immediate Action (open access)

Audits of Public Companies: Continued Concentration in Audit Market for Large Public Companies Does Not Call for Immediate Action

A letter report issued by the Government Accountability Office with an abstract that begins "GAO has prepared this report under the Comptroller General's authority as part of a continued effort to assist Congress in reviewing concentration in the market for public company audits. The small number of large international accounting firms performing audits of almost all large public companies raises interest in potential effects on competition and the choices available to large companies needing an auditor. This report examines (1) concentration in the market for public company audits, (2) the potential for smaller accounting firms' growth to ease market concentration, and (3) proposals that have been offered by others for easing concentration and the barriers facing smaller firms in expanding their market shares. GAO surveyed a random sample of almost 600 large, medium, and small public companies on their experiences with their auditors. GAO also interviewed the four largest accounting firms and surveyed all other U.S. accounting firms that audit at least one public company. GAO also developed an econometric model that analyzed the extent to which various factors, including concentration and new auditing requirements, affected fee levels. To supplement this work, GAO interviewed market participants, including public companies, investors, …
Date: January 9, 2008
Creator: United States. Government Accountability Office.
Object Type: Report
System: The UNT Digital Library
Greensheet (Houston, Tex.), Vol. 37, No. 577, Ed. 1 Tuesday, January 9, 2007 (open access)

Greensheet (Houston, Tex.), Vol. 37, No. 577, Ed. 1 Tuesday, January 9, 2007

Free weekly newspaper that includes business and classified advertising.
Date: January 9, 2007
Creator: unknown
Object Type: Newspaper
System: The Portal to Texas History
Greensheet (Houston, Tex.), Vol. 38, No. 582, Ed. 1 Wednesday, January 9, 2008 (open access)

Greensheet (Houston, Tex.), Vol. 38, No. 582, Ed. 1 Wednesday, January 9, 2008

Free weekly newspaper that includes business and classified advertising.
Date: January 9, 2008
Creator: unknown
Object Type: Newspaper
System: The Portal to Texas History
Greensheet (Houston, Tex.), Vol. 37, No. 578, Ed. 1 Tuesday, January 9, 2007 (open access)

Greensheet (Houston, Tex.), Vol. 37, No. 578, Ed. 1 Tuesday, January 9, 2007

Free weekly newspaper that includes business and classified advertising.
Date: January 9, 2007
Creator: unknown
Object Type: Newspaper
System: The Portal to Texas History
Greensheet (Houston, Tex.), Vol. 39, No. 586, Ed. 1 Friday, January 9, 2009 (open access)

Greensheet (Houston, Tex.), Vol. 39, No. 586, Ed. 1 Friday, January 9, 2009

Free weekly newspaper that includes business and classified advertising.
Date: January 9, 2009
Creator: unknown
Object Type: Newspaper
System: The Portal to Texas History
Greensheet (Houston, Tex.), Vol. 39, No. 588, Ed. 1 Friday, January 9, 2009 (open access)

Greensheet (Houston, Tex.), Vol. 39, No. 588, Ed. 1 Friday, January 9, 2009

Free weekly newspaper that includes business and classified advertising.
Date: January 9, 2009
Creator: unknown
Object Type: Newspaper
System: The Portal to Texas History
[Email from Carol Hamilton to Darcy Kulesha  and Mary Lou Schroeder, January 9, 2006] (open access)

[Email from Carol Hamilton to Darcy Kulesha and Mary Lou Schroeder, January 9, 2006]

Email from Carol Hamilton to Darcy Kulesha and Mary Lou Schroeder discussing plans for the WASP Dedication Ceremony at the Highground in Wisconsin.
Date: January 9, 2006
Creator: Hamilton, Carol
Object Type: Letter
System: The Portal to Texas History
Cherokeean/Herald (Rusk, Tex.), Vol. 152, No. 47, Ed. 1 Wednesday, January 9, 2002 (open access)

Cherokeean/Herald (Rusk, Tex.), Vol. 152, No. 47, Ed. 1 Wednesday, January 9, 2002

Weekly newspaper from Rusk, Texas that includes local, state and national news along with extensive advertising.
Date: January 9, 2002
Creator: Whitehead, Marie
Object Type: Newspaper
System: The Portal to Texas History
Cherokeean Herald (Rusk, Tex.), Vol. 158, No. 46, Ed. 1 Wednesday, January 9, 2008 (open access)

Cherokeean Herald (Rusk, Tex.), Vol. 158, No. 46, Ed. 1 Wednesday, January 9, 2008

Weekly newspaper from Rusk, Texas that includes local, state and national news along with extensive advertising.
Date: January 9, 2008
Creator: Whitehead, Marie
Object Type: Newspaper
System: The Portal to Texas History

[A country store]

Fotografía del interior de una tienda de campo con diversos productos secos. Un letrero dice Bewley's Best Bakes Better. Se venden escobas y otros artículos enlatados.
Date: January 9, 2005
Creator: Castillo, José L.
Object Type: Photograph
System: The Portal to Texas History

[Inside a country store]

Una fotografía del interior de una antigua tienda rural. Las paredes están forradas con estantes de productos, incluyendo latas y botellas. Se venden verduras, escobas, platos y otros artículos. A la derecha de la fotografía se ve a una mujer vestida de rojo.
Date: January 9, 2005
Creator: Castillo, José L.
Object Type: Photograph
System: The UNT Digital Library

[A rustic store]

A photograph of the inside of a country store. Displays include vegetables, cookware, signs, and various other items.
Date: January 9, 2005
Creator: Castillo, José L.
Object Type: Photograph
System: The Portal to Texas History

[Recalling old times]

A photograph of the inside of a country store. Displays include vegetables, cookware, signs, and various other items.
Date: January 9, 2005
Creator: Castillo, José L.
Object Type: Photograph
System: The UNT Digital Library

[Old-time store]

A photograph of the inside of a country store. Displays include vegetables, cookware, signs, and various other items.
Date: January 9, 2005
Creator: Castillo, José L.
Object Type: Photograph
System: The UNT Digital Library