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X Marks the Spot: Creating and Managing a Single Service Point to Improve Customer Service and Maximize Resources
This article describes how merging service points in an academic library is an opportunity to improve customer service and utilize staffing resources more efficiently.
Date:
June 8, 2016
Creator:
Venner, Mary Ann & Keshmiripour, Setareh
System:
The UNT Digital Library
Creating a Sustainable Professional Development Program
Article describing a professional development program for academic librarians at a large research university that has been operating continuously for eight years. Multiple components of the program and their related practices and procedures contribute to its longevity and continuing relevance for librarians.
Date:
December 8, 2022
Creator:
O'Toole, Erin; Sassen, Catherine; Willis, Shannon; Guerrero, Steven & Berg, Jeremy
System:
The UNT Digital Library