In this thesis, I explore strategies used by the local timber industry to influence forest policy on the Black Hills National Forest. These strategies include leveraging political pressure, proposing alternative interpretations of existing laws, and first requesting and then rejecting scientific data. Discursive strategies used by the timber industry to influence US Forest Service policy are compared and contrasted with those used by the environmental movement. The paper explores when and why stakeholders use different discursive strategies to influence forest policy.

Digital language archives are used for the preservation of documented language data, such as video and voice recordings, transcriptions, survey data, and ethnographic fieldnotes. This data is most often used for research and linguists and anthropologists are generally heavily involved in the creation of language archives. Ideally, Indigenous communities that are represented in the archives are also able to access their data, but this is not always the case, especially if poor internet access and lack of technological know-how prevent archive use. In addition, western epistemologies are embedded in archival logics, exacerbating the issues surrounding Indigenous access and pointing to the need for a decolonizing archival design that centers the needs of its users. Using ethnographic research methods and a decolonizing framework, I conducted a usability study on the Archive of the Indigenous Languages of Latin America (AILLA) to uncover the cultural-based meanings that inform AILLA use. Using linguistics and anthropology listservs, I recruited research participants for a Qualtrics survey and conducted semi-structured interviews that explore the user perspective on AILLA. I analyzed AILLA's Google Analytics data and used qualitative and quantitative research methods to build upon the previous literature in user-centered design approaches to language archives. As one of …

Using ethnographic research in the form of an outcomes assessment, this project aims to unpack and evaluate the experiences of students and significance of the key concepts shared during the Live Algoma-Improvement Science course/and associated projects during the 2015-2016 and 2016-2017 school years. Through the use of evaluative techniques such as interviews, focus groups, and a survey, I endeavor to both strengthen and inform the work Live Algoma is doing and highlight to the community and other stakeholders the valuable impact of this initiative on the students. As part of the Improvement Science course, students from the Algoma School District were trained on key concepts such as failing forward, PDSA, and ways of being to empower them to better handle individual project management, life challenges, and goal setting. While this project was expansive in overall scope, this outcome evaluation sought to understand the retention and internalization by program participants of key concepts imparted from the Improvement Science course and related projects. The findings provide strategic and targeted insights into the success of the course and opportunities for refinements in future Improvement Science courses and school and community projects with Live Algoma and the Algoma School District.

United Through Reading (UTR) is a non-profit organization that provides the tools for military service members to take videos of themselves reading books so that when they must leave their family for training, deployment, temporary duty (TDY), or other military induced separations, their family gets a copy of the video recording and a copy of the book. Although UTR developed their program supported by research about the academic benefits of being read aloud to as a child, the importance of developing a love of reading, the impacts of deployment on military youth, and the impacts of service on children's academics before this research began, they had not yet conducted an evaluation of their specific program. To this end, this research sought to understand how participation in UTR impacts 1) a child's love of reading, 2) child behavior, 3) morale and stress levels for service members and caregivers, and 4) service members' retention or re-enlistment in the military. To address these questions this study utilized a mixed methodological approach, combining participant observation at UTR recording events, interviews (n = 19), and surveys (n = 58). UTR was found to improve and reinforce children's love of reading, improve child behavior, increase morale …

A rural Rio Grande Valley school has continuously performed below the state average on the reading portion of the State Assessment of Academic Readiness. One of the concerns expressed amongst teachers and staff is the student’s lack of desire to read for pleasure or for academic purposes. This study examines the attitudes of students and staff in towards reading by focusing on the school’s reading culture. A mixed methods approach consisting of interviews, participant observation, a focus group, and a survey was employed in this study. The study found that the teachers and students maintained two polarizing perceptions of their reading culture. Based on these findings the following recommendations were made: create a literature-centered curriculum, increase and vary the selection of school library books, and align teachers’ perception with the students’ perception to create a unified reading culture.

Has years of citizen-based nutrient sampling and baseline water quality monitoring efforts only had a "trivial" impact on natural resource management decisions? This thesis will explore this and other findings from a qualitative evaluation of the Rock River Coalition (RRC) citizen-based stream monitoring project in Dane County, Wisconsin, USA. These findings are the culmination of 47 semi-structured interviews with decision-makers from seven client-identified categories and participant observations of board meetings and other watershed groups. Interview questions focused on current strategies of data design and dissemination with the goal of constructing a clearer picture of existing data usage by Dane County decision-makers. In the wider picture of citizen science and community-based research, this case study aims to highlight barriers to data use and potential solutions. The results of this case study were understood through four key frames: (1) Bourdieu's concept of symbolic capital, (2) Barzilai‐Nahon's theory of network gatekeeping, (3) Newman et al.'s framework for leveraging the power of place, and (4) a Foucauldian approach to the production of scientific knowledge. The findings of this study highlight the presence of gatekeeping mechanisms within the scientific field as well as government institutions, problematize the practice of placemaking, assert there is untapped symbolic …

Anthropological research conducted in a local Texas hospital provides data to analyze cultural competency. Increasing health equity is a key aspect of cultural competency literature, hospital, and national goals. Examining the local context allows for the analysis of how one hospital can affect public health in the area by using patient-centered care. Using observational and interview data to create the ideal of the patient journey shows how patient families experience cultural competency. Overall, the patient families felt they experienced culturally competent healthcare, however from the hospital structure perspective there could more goals to attain.

Using ethnographic research methods, I worked with the International Game Developers Association (IGDA) to conduct an exploratory study about developer perspectives on video game preservation. I conducted in-depth interviews with independent developers in the Dallas-Fort Worth region, a hub for Texas game development. These interviews explored developers' knowledge and awareness of game preservation as a topic of concern, archival culture and practices in the industry, and the IGDA's potential role in addressing issues related to preservation work. This research contributes to a growing body of literature on game preservation, urgently needed as many gaming technologies face obsolescence in the near future. I use Ellen Cushman's concept of "perseverance" to examine the difference between simply preserving video games for the future, and the perseverance of game development as a professional trade and artistic craft.

Foreign-born providers make up over a quarter of the physician workforce nationally. Patients in south central Pennsylvania are primarily white with limited interaction with foreigners which can produce barriers to communication and trust. This study proposes practical steps for building positive relationships between patients and their foreign-born providers. Ethnographic methods were used to interview and survey patients and providers about the relationships between foreign-born providers and patients, primarily in the Summit Health system. The results of the study provide a framework of how trust is built between patients and providers in general, suggest additional actions for foreign-born providers, and propose ways patients can do their part to achieve a positive relationship with their provider. While much of the literature on cultural competence is in the context of patients who are from minority ethnicities, this study adds to the body of research by also considering the providers as part of minority groups.

Several studies have indicated that American Indian students in the United States higher education system confront unique challenges that derive from a legacy of colonialism and assimilationist policies (Huff 1997). Several scholars, American Indian and non-Native alike, have explored the effects of this history upon students in higher education (Brayboy 2004; Guillory and Wolverton 2008; Waterman and Lindley 2013). Very few, however, have explored the role of the educators of American Indian students, and most of the literature focuses on K-12 educational settings (McCarty and Lee 2014; Yong and Hoffman 2014). This thesis examines exploratory user research conducted to generate a foundational understanding of educators of American Indian students in higher education. Utilizing methods from design anthropology and user experience, semi-structured interviews and think-aloud sessions were conducted, almost exclusively virtually, for 17 participants. This research was conducted for a client, Fire & Associates, as part of the applied thesis process. Findings revealed a complex web of needs for educators of American Indian students in higher education related to teaching diverse students, the use of media and technology in the classroom, and the process of networking among other educators. The research culminated in content and design implications for the Fire & …

Changing national policies in recent years represent an unprecedented attack on refugee resettlement in the United States. In this period of political and social uncertainty, understanding the barriers to refugee economic integration is more critical than ever. Following a review of existing literature on refugee resettlement and economic integration, this research assesses experiences of refugee employment in Dallas, Texas—one of the cities that resettles the most new refugees nationwide—through investigating the experiences of four key populations: resettled individuals themselves (including refugees, asylees, and SIVs), resettlement caseworkers, third-party staffing agencies, and the management/HR staff of refugee employers. These diverse perspectives will assist in understanding the structural constraints that shape refugee employment services, as well as the interaction of these various individuals and organizations as parts of a dynamic system. The project also aims to explore employers' experiences of hiring refugees and working with resettlement programs, as the perspectives of entrepreneurs and the business community are those most likely to influence the attitudes of legislators and encourage renewed support of resettlement in Texas. The conclusion of this study offers recommendations for how resettlement organizations can navigate the ambiguities of a resettlement system driven by neoliberal economics and a push for rapid employment …

The continued investigation into the experiences of individuals with schizophrenia who participate in biomedical research trials is necessary in order to understand participants’ perspectives, motivations, attitudes, values, and beliefs. As important stakeholders in the clinical research process, participant feedback is significant and can help shed light on, not only their experiences, but also deepen understandings when it comes to clinical trial participants’ perceptions of informed consent and personal autonomy. Conducting ethical research demands the exploration of these issues and specifically targeting this vulnerable group helped to address a gap in the literature. This study was conducted for InSite Clinical Research and gathered data in the form of in-depth semi-structured interviews and a short survey instrument with 20 low-income adults diagnosed with schizophrenia that participate in clinical research trials. Findings indicate overall positive research experiences, with motivations aligning with previous research when it comes to trial participation including: altruism, personal benefit, access to medications, financial incentives, and psychosocial treatment. Learning about their illness and themselves, autonomy, and debriefing were also particularly important within this group. Unique to this sample were findings of friendship. Trust in the research staff was identified as a major underlying value and shaping factor impacting informed consent …

Utilizing a mixed methods approach in assessing cities and metropolitan areas with the highest rates of breast cancer disparities in African-American communities, this study presents the Affiliate perspective of the Susan G. Komen non-profit organization in combination with available socioeconomic data and academic literature. Analyzed through an anthropological lens, qualitative and quantitative data illuminate the lived experiences and dynamic circumstances in which breast cancer disparities are disproportionately experienced in 21 of the nation’s populations of African-Americans. Two main recommendations arose from this research: prioritization of granting to activities such as patient navigation, usage of patient narrative messaging, community-based participatory research methods of program development and implementation, mobile mammography delivery, usage of lay health educators, and self-advocacy education to alleviate barriers to healthcare and supplementation of the current educational activities of the Komen Affiliates through program sharing and leverage of current assets with consideration of current Affiliate capacity. These recommendations may help in alleviating breast cancer disparities present in African-American communities with the highest levels of disparities in the nation.

Representatives of the City of Highland Village expressed concern over the risk of wildfires for their community. Anthropology provides many tools for and examples of disaster assessment of preparedness, response, recovery, and mitigation. These tools combined with Geographic Information Systems (GIS) can provide a holistic, cultural ecological look at how such a disaster may take place in the city. The project's methods included a detailed survey of preparedness steps which was analyzed using SPSS and also imported into ArcGIS for spatial analysis, and semi-formal, in-depth interviews with residents of the community regarding preparedness, response, and recovery. Residents fell into a middle category of preparedness, with the majority of participants considering or implementing a few recommended preparedness steps. Interview participants expressed respect for and trust of the city and first-responders, as well as a willingness to volunteer their help during response and recovery stages. Finally the American Community Survey showed that resident socioeconomic vulnerability was considerably low, and no action needed to be taken to advocate for at-risk individuals. Overall, the City of Highland Village showed a high resiliency to disaster. A wildfire likely will not have a major impact on the community as a whole, though the city may reduce …

This thesis investigates the influence of organizational culture on customer experience through a comprehensive study of a global supplier of home repair products. By combining organizational analysis and consumer research, this research draws on anthropological principles to explore the nuances of family governance and their effects on behavior, customer experience, and product design. The results of this study present insightful information on product perception and actionable strategies to improve product design, branding, and messaging in order to enhance customer experience and drive sales. Drawing on organizational anthropology and the utilization of critical reflexivity, this thesis provides a deeper understanding of how family-owned businesses can leverage research to challenge their cultural assumptions about products, consumers, and their organization, in order to effectively implement customer-centric solutions and drive organizational behavior, customer experience, and product development.

The advancement and incorporation of media in daily life continue to grow exponentially as the median age of humanity continues to rise. While there are media literacy education programs targeted toward children and adolescents, older adults are often left out of these initiatives. Based on ethnographic research conducted at two senior centers in Denton, TX, this thesis explores the way older adults analyze and interact with media. Data collection methods include participant observation and semi-structured interviews with senior center members over the age of 65. The research findings highlight how older adults navigate an expanding information society and how they lean on their community for support. These findings laid the foundation for the creation of a media literacy educational seminar given at both senior centers.

This study examines the relationship between proposed desalination plants and increased plastic pollution along the Texas Gulf Coast. It specifically focuses on their expected impact on communities in the area and was conducted for Society of Native Nations. The goal was to gather information about environmental ideologies and experiences from different environmental experts and scientists to educate community members and inform policy recommendations. The study relied on semi structured interviews and archival research to understand how environmental experts and scientists envision the future, how they interpret the impact of desalination plants as related to plastic pollution. Ideas that guided this research include decolonial methodologies, political ecology, Indigenous research agendas, environmental justice and knowledge, cultural hybridity, and the anthropology of the borderlands. This research provides actionable steps and recommendations to improve environmental education in Texas Gulf Coast communities on the U.S./Mexico border and to reduce plastic pollution in order to ensure that these communities have ample amounts of water supply without relying on desalination plants.

Upward Bound is a federally funded program designed to help low-income and first-generation high school students become college graduates by providing them with academic enrichment, financial aid information, and relevant educational experiences. Many Upward Bound programs throughout the country include a 6-week summer program when participants stay in residence halls on a university campus. The Upward Bound program at the University of North Texas is one such program. The goals of this research project are to understand how the residential component of the summer program affects the experience of participants in Upward Bound and the possible benefits it may have towards meeting the overall goals of the program. Participant observation during the 2016 UNT Upward Bound summer program and interviews with participants, RAs, program alumni, and organizational leaders uncovered the ways in which the residential component benefits and enriches the experience of participation in Upward Bound.

Direct-to-consumer genomics (DTCG) health testing offers great promise to humanity, however to date adoption has lagged as a result of consumer awareness, understanding, and previous government regulations restricting DTCG companies from providing information on an individual's genetic predispositions. But in 2017 the broader DTCG market which also includes genealogical testing demonstrated exponential growth, implying that DTCG is starting to diffuse as an innovation. To better understand the sociocultural forces affecting diffusion, adoption, and satisfaction, qualitative ethnographic research was conducted with DTCG genealogy and health consumers. The data was qualitatively analyzed using thematic analysis to understand the similarities and differences in beliefs, attitudes, intentions, and mediating factors that have influenced consumers. Design anthropology theory and methods were used to produce ethnographically informed insights. The insights were then translated into actionable product management and business strategy recommendations.

The primary goal of the research project was to organize a community needs assessment, which culminated in a report attached in the appendix. Data from sixteen interviews with community leaders involved in mental health promotion throughout Dallas County, Texas was used as the foundation of the professional report. This data revealed several key barriers faced by those with mental illness in their ability to access mental health services in Dallas County. The information gathered prompted further exploration into the intersection between public transit and mental health. Transit became the focus of this work when it came up as simultaneously a barrier to care and mode of prevention in the majority of the interviews. Interestingly, Dallas County has public plans to address transit related disparities; however, their intervention pulls from strategies determined to be ineffectual among the poor and disenfranchised. In this work we explore community needs and the civic culture of Dallas with a specific focus on transportation.

Half Price Books, Records, Magazines, Inc. (HPB), fills a unique niche by selling a variety of new, used and rare merchandise primarily in their chain of 116 stores in sixteen states and online. The company has noticed increased mobile device use among customers in their stores while sales have declined in recent years. To remain viable HPB is attempting to adapt to market forces in a timely manner while remaining continually interested in growth and innovation. A major part of adapting, growing, and innovating is the adoption and astute utilization of technology in-store and a more complete understanding of their customers’ activities and preferences. The goal is to make Half Price Books a more technologically savvy destination for shopping, community events, and entertainment. One purpose of this study is to give the company a better idea of how customers use technology in searching for merchandise including information searches generated in-store from mobile devices and how customers use the internet to find merchandise prior to and following their experiences in HPB’s stores. Another important purpose is to also determine what kinds of events such as book signings, poetry readings and other special events customers would like to see at Half Price …

This thesis focuses on tribal engagement and tribal consultation in the United States. In the thesis, I discuss my experience working on an interdisciplinary research team completing a formal ethnographic study which was submitted to a federal agency. Using insights gained from this experience and additional experience working with American Indian tribes, I discuss historic, contemporary, and potential future strategies for involving and engaging American Indian tribes in land and resource stewardship decisions in the United States.

I led a participatory action research (PAR) project with the staff and homeless clients of Ahope Day Center in Asheville, North Carolina, which was meant to evaluate client satisfaction with services and attitudes about certain issues. Project is led by an inquiry group consisting of members of Ahope staff and Ahope clients. The project is a co-designed, co-implemented, and co-interpreted mixed-method evaluation of Ahope's services, client attitudes about education and the environment, client adaptive strategies, optimism levels, and a mapping of client daily routines. The data was collected through participant observation, document analysis, surveys, a listing activity, and informal interviews. Documents were coded using grounded theory and themes emerged related to the value of the intangibles of security, community, and ‘being seen' at Ahope while some suggestions were also made. Findings included client attitudes indicating the importance of the environment and education to clients, high optimism levels among clients, and a number of suggestions for the improvement of Ahope's services.

This work addresses hurricane preparedness in Escambia County, Florida. It explores preparing for hurricanes as an informal learning process occurring within personal networks and embedded in beliefs, values, and attitudes. Findings reveal that participants learned to prepare from their parents in childhood and improved upon that knowledge through direct experience in adulthood. Later, they passed this knowledge on to their children as well as co-workers. These preparations are embedded in beliefs of self-determination and attitudes of endurance. However, this body of knowledge and their respective practices are not equally accessible to all. Recommendations are provided so local organizations can incorporate local knowledge and practices with preparedness improvement efforts and foster social cohesion as well.