Presentation for the 2017 International Conference on Knowledge Management. This presentation describes the use of text mining and visualization to identify collective memory themes in knowledge management literature.

Wisdom is defined as “a uniquely human quality demonstrated through an ability to apply self-insight, experience, and sound judgment in conjunction with applicable data, information, and knowledge to create a course of action leading to beneficial and productive decisions for both individuals and society” (Allen et al., 2020, p. 159). Using this definition as a foundation, this research explores how veterans use wisdom to enhance the workforce through perspective, experience, and resilience.

Global warming is the term used to describe critical environmental issues and concerns. Social media such as Twitter provides a platform for people to share information, exchange ideas, and express their opinions about current and timely issues. This study utilized contextual analysis to analyze data collected from Twitter for the hashtag "global warming" during the period 2010 & 2011. Using sentiment analysis and topic modeling, the study aimed first at assessing people's perception towards global warming issues, and second study the impact of misinformation from the standpoint of social noise on people's perception of global warming during critical environmental events. The outcome of this study helps create a better understanding of the environmental issues discussed on social media. The sentiment analysis from the data analyzed so far shows that most of the tweets were based on Twitter users' personal opinions and not science. The topic modeling results suggest that Twitter users typically tweeted when a major environmental event occurred due to global warming. Topic modeling also aids in the identification of terms that is associated with social noise. The presence of social noise suggests that misinformation does exist and spreads faster.

Quantum physics surpasses human imagination. It totally contradicts everyday experiences. Even literal and mathematical explanations cannot substitute for a non-intuitive behavior that puzzles many of us. Commercial quantum computers are in reach within this decade. History provides examples that the appearance of new technologies brought metaphors to life that may explain up to that point poorly understood knowledge domains (e.g., "brains are hardware while thoughts are software"). The author describes why the proliferation of quantum computers will be accompanied by the rise of metaphors that explain quantum effects. For one, those might help to better communicate about the best use and consequences of quantum computers. But those metaphors could also shed light on organizational performance at all. To show a practical example, the author proposes how the use of quantum metaphors could help organizations to prepare for the quantum computing era - without being exact in predictions about most likely technical implementation of quantum capabilities.

Trauma, and its associated effects, can be conceptualized as a period of information uncertainty. The natural psychological response to trauma is a period of post-traumatic stress. Trauma occurs when an existing knowledge base has been challenged. Any event that challenges important components of an individual’s assumptive world is said to be traumatic. This post-traumatic period is akin to many theories and concepts in information science including uncertainty reduction, Everyday Life Information Seeking, Sensemaking Theory, Making Meaning and Anomalous States of Knowledge. One possible outcome after the post- traumatic period is post-traumatic growth. Researchers agree post-traumatic growth primarily occurs across one or more of the following domains: personal strength, new possibilities, relating to others, appreciation of life and spiritual change. That is, people affected by trauma tend to grow when they find new or additional paths of information certainty.

Presentation for the 2017 International Conference on Knowledge Management. This presentation describes how the University of North Texas Libraries has organized data relevant for assessing subject-based collections.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. Since the conference was among the first post-pandemic face to face conferences, the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency. This poster highlights the qualitative study which was conducted in a major regional hospital in Germany, using the FRAM to analyze the recurrent and complex process of surgical care preparation in the morning. The aim was to offer the hospital a detailed qualitative analysis to promote resilience and maintain a safe state of operating during this process. The FRAM illustrated relevant system functions and unveiled sources as well as effects or variabilities that are now in the process of being evaluated according to appropriate goals and values. In this way, the FRAM illuminates hidden but relevant knowledge, so to speak tacit knowledge, within a complex sociotechnical system that is difficult or impossible to identify otherwise.

To provide solutions to the world’s global challenges, there is an urgent demand for wise organizations, wise leadership, wise workers, and most importantly, for wise actions. Since the mid- 1990s, Knowledge Management (KM) as a discipline and practice has emerged internationally and it went through several phases of development. Similarly, in the last four decades, we experience a growth in wisdom research, and in intense discourses about Wisdom Management (WM) as a possible venue for dealing with wicked problems. The dilemma is, whether the present phase of KM would be able to address the global problems of the world. Therefore, this paper seeks to answer the question if WM will complement or replace KM. The purpose is to compare KM and WM. The research methodology is an explorative approach of their main characteristics and concepts in a selected range of literature. The findings are presented in a framework to show the similarities and differences of KM and WM. Keywords: Knowledge Management (KM), Wisdom Management (WM), phases of KM, wisdom economy, wise leaders, wisdom workers, global problems of the world.

Brazilian scientific and technological research in the space area covers a diversity of themes so that its results are applied in several areas, such as earth observation, fire control, climate change, telecommunications, and security, among others. By providing useful products and services for society, economy, and industry, one perceives its relevance and the need to improve Brazil's space research. Thus, given its social and economic importance, this project aims to structure, based on scientific and situated knowledge, a framework that could help to mitigate the knowledge risks identified in the diverse types of organizations and sectors that are part of the Brazilian Space Program. This work in progress will try to address this problem by providing a methodological framework based on Knowledge Governance tools and it is intended to homogenize and mitigate the knowledge risks identified in the diverse types of organizations that are part of the Brazilian Space sector. The methodological approach to be used in the research will be predominantly qualitative, with possible quantitative treatment when analyzing the collected data used to develop the framework. This paper identify, analyze and catalogue, based on the distinct categories found in the literature, the types of knowledge risks observed in organizations …

Understanding trends is helpful to identify future behaviors in the field, and the roles of people, places, and institutions in setting those trends. Although traditional clustering strategies can group articles into topics, these techniques do not focus on topics over limited timescales; additionally, even when articles are grouped, the generated results are extensive and difficult to navigate. To address these concerns, we create an interactive dashboard that helps an expert in the field to better understand and quantify trends in their area of research. Trend detection is performed using the time-biased document clustering introduced in Behpour et al. (2021) study. The developed and freely available web application enables users to detect well defined trending topics in financial journals by experimenting with various levels of temporal bias - from detecting short-timescale trends to allowing those trends to spread over longer times. Experts can readily drill down into the identified topics to understand their meaning through keywords, example articles, and time range. Overall, the interactive dashboard will allow experts in the field to sift through the vast literature to identify the concepts, people, places, and institutions most critical to the field.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. The conference was among the first post-pandemic face to face conferences, and the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency.