There is an increasingly number of students taking online classes in lieu of or in addition to the traditional face-to-face format. With this trend, there are questions that naturally come to the surface. The biggest question being "is teaching in the online arena just as effective as the face-to-face arena?" This dissertation aims to pursue that line of questioning by analyzing students' perceptions of the teaching effectiveness for instructors who teach the same course in both an online and face-to-face format in the same semester. The data are analyzed through the lens of the social capital theory. Social capital has never been applied to the classroom before as its focus has traditionally been on community development. However, social capital theory addresses interpersonal relationships and their impact on knowledge sharing behavior. This theory identifies three dimensions, which appear to have a parallel track with the student evaluation components; each is analyzed against each other. These dimensions include structured, cognitive and relational and are compared to the components of the student evaluation tool, which includes organization and explanation of materials, learning environment and self-regulated learning.

Enterprise resource planning (ERP) systems are regarded as among the most innovative information technology products developed over the past two decades. Thus, they have become the backbone of management information systems in the organizations that have implemented them. The difficulties associated with their high failure rate, however, have been the subject of extensive studies. To expand on this knowledge, this study has two research objectives: to examine the relationship between corporate governance structures and implementation results and to investigate whether implementation outcomes vary by country. This study focuses on the project steering committee’s involvement, internal auditors’ participation, and the change management plan implementation. The results demonstrate that steering committee involvement is a primary factor that influenced the success of ERP implementation; and that institutional factors in country of deployment are important determinants of ERP project outcome.

Makerspaces are a popular, new concept being implemented in public, academic, and school libraries, and as stand-alone spaces. The literature reflects the newness of the topic with a limited number of articles and studies and even less about the users of makerspaces themselves. This study explored information sharing behaviors in the Dallas Makerspace as an informal learning environment and described their preferred method of information transfer from one member to another. It employed a mixed methods methodology using surveys, interviews and observations. The study identified how the rules and policies in place at the makerspace influence the information seeking process and how the Dallas Makerspace exchanges information effectively. Dallas Makerspace is one of the largest non-profit work groups in its size, and this research study answers how information is exchanged in an informal environment.

Digital libraries have become valuable learning resources for information users. However, language barriers have greatly limited information access for many digital libraries, as users do not understand those languages. This study explored technical and operational challenges digital libraries faced in sustaining multilinguality. Using the multiple-case method, the study investigated two digital libraries that have sustained multilinguality for over a decade: the World Digital Library and the Digital Library of the Caribbean. On-site interviews were conducted at both digital libraries and the related documents were analyzed. The findings of the study showed that the two multilingual digital libraries faced many technical and operational challenges and employed various approaches to find solutions. A model of challenges and approaches in sustaining multilinguality was presented. As the first such case study, this research enriches the existing literature, and has theoretical, practical, and methodological implications for the research of multilingual digital libraries. The findings of the study provide useful guidelines and insights for the digital library community in sustaining multilingual services.

Most training performance measurement tools rely heavily on quantitative metrics that do not consider factors impacting knowledge transfer and behavioral change such as social relationships and company culture. This study observed a training performance measurement tool for a major U.S.-based airline. Analysis of the measurement tool consists of: a pilot study providing a baseline for the current gaps in training performance measurement, a survey of flight attendants to understand how company cultural and social factors impact learning and knowledge transfer, and focus groups to provide an in-depth analysis of what the underlying company cultural and social factors are. Both quantitative and qualitative analysis were utilized to identify the impact of cultural factors and social relationships on performance measurement to provide in-depth understanding of the role of tacit knowledge transfer in the training environment. Results show that cultural factors such as empathy, coaching, and on-the-job training, negatively impact the accuracy of flight attendants' ability to measure learning and knowledge transfer. A second finding shows social factors, personality, and agreement, show a strong trend towards negatively affecting the ability to accurately measure learning and knowledge transfer. The proposed knowledge transfer measurement model was further modified to reflect the findings and the results …

This study explored a part of our population that can be misunderstood, marginalized, and underserved: veterans who are seeking to transition from the military to employment in North Texas. At the time of this research (before the COVID-19 pandemic), overall unemployment in North Texas was only 3.9%.Veteran unemployment was calculated at approximately the same before considering the underemployed veterans or those who have given up finding employment (and before the COVID-19 global pandemic), and that calculation likely exceeds 16-18% according to the Texas Workforce Commission. By understanding the information-seeking behaviors of the veteran population targeting North Texas for future employment, their ability to find useful information for successful relocation, attainment of employment, and the resources that enables their sense-making processes, the services provided to veterans seeking employment can be improved. Further understanding can be gained by using a qualitative approach that references Dervin's sense making model (SMM) as the framework. The revelations and conclusions can be used to improve existing programs, inspire new programs, and provide answers that are useful to the Veteran's Administration (VA), other veteran-focused organizations, policymakers, non-profits who serve veterans, veterans themselves, and future employers who enable successful transitions by providing satisfying and inclusive employment opportunities for …

The goal of this study was to investigate visual sources of nutrition information relied upon by young adults, specifically college-aged students between 18-30, as this is an under-represented population within current academic literature. A sample of more than 700 18- to 30-year-old college students were surveyed regarding their use of nutrition-driven information, with specific questions regarding the participants' awareness and use of the Food and Drug Administration's standardized nutrition facts labels, as well as the use of smartphone applications for tracking one's food and beverage consumption on a regular basis. Using structural equation modeling, a statistically significant theoretical model was developed with regards to individuals finding greater long-term satisfaction in their dieting efforts if they tracked their consumption on a regular basis, with even greater significance being found through the aid of smartphone applications for recording consumption. An analysis of the content of three online diet and exercise-driven brands was also conducted to determine the currently optimal social media platform for nutrition information exchange, and to identify the type of diet-driven information that generates the greatest amount of engagement within an online network. Of the social media platforms analyzed, Instagram proved to be the most optimal for nutrition information-exchange, and …

Very few studies have examined information sentiment and explored other factors that contribute to health information dissemination and sharing. In particular, there is a lack of studies that performed these combined analyses in the modern social network environment during the disease outbreaks, such as with zika, ebola, SARS, or COVID-19. This study aimed to fill the gap in the literature by investigating what drives social media users to widely disseminate health-related information during a pandemic. Diffusion of innovation theory and theory of planned behavior were the basis of the theoretical approach utilized to answer the research questions. The two theories identified antecedents of sharing online health information. Data was collected through an online survey distributed to students in a higher education institution in the United States of America. The study revealed the extent of the relationships between the four major factors derived from the previous literature—attitudes toward sharing, beliefs toward source, peer influence, and information sentiment—and the behavioral intention to share information. The results would support the information science literature by offering and testing a new model that identifies the factors that affect users' intentions to share health information in the social network environment. This study will further the understanding …

This dissertation addresses research questions related to defining a smart city and the associated activities. The general research question is explored in the dissertation via the conduct of three related studies. The finding from these three investigations are presented in the results section as 3 essays that collectively examine the smart city phenomena as it has emerged within the City. Essay 1 assesses building municipal open data capability. The study proposed an Opendata Roadmap Framework to enhance the organization's dynamic capability. The results provide a valuable practical framework to help cities develop open data capability. The results also provide a comparative study or benchmark for similar initiatives with other regional cities and within the nation. Essay 2 measures the residents' understanding and beliefs about smart cities. This portion of the research used a qualitative method that included interviewing residents and city officials to understand their definition of a smart city and what they believe makes a city smart. The interviews focused on understanding resident engagement because it is an important characteristic of a smart city. The gap between the city officials and residents understanding was examined. In addition, the interviews help identify essential factors associated with smart cities like trust …

Indigenous communities around the world are losing their languages at accelerating rates to the effects of the climate crisis and global capitalism. To preserve samples of these languages facing endangerment and extinction, samples of language use (e.g., audio-video recordings, photographs, textual transcriptions, translations, and analyses) are created and stored in language archives: repositories intended to provide long-term preservation of and access to language materials. In recent years, archives of all kinds are considering their origins and audiences. With the emergence of the community paradigm of archiving framework, the roles of archivists, communities, and institutions are under re-examination. Language archives too are reflecting this trend, as it becomes more common for speakers of Indigenous languages (also known as language communities) to document and archive their own languages and histories. As the landscape of language archiving expands, we now see increased emphasis on the re-use of archival material, particularly to support language revitalization—efforts to increase and maintain the use of the language. There are calls for language documentation (and, by extension, language archiving) to prioritize revitalization efforts. This dissertation is a case study of one language archive collection: the Boro Language Resource in the Computational Resource for South Asian Languages (CoRSAL) archive. …

Social media information behavior is increasingly critical, impacting not only individuals and groups but the beliefs, values, and direction of society and culture. The purpose of this study was to investigate how persistent observation by members of the online network influences social media users' information behavior, resulting in the phenomenon of social noise. Data analytics, including LDA, LSA, and clustering methodologies, were performed but could not provide information about the users' motivations. Using an ethnographic approach, participant observations and interviews were conducted with Facebook users as they interacted with informational posts, and the data collected was coded using a recursive method. Four key constructs of social noise were identified, and sub-codes were assigned within each construct as patterns emerged, providing insight into the different facets of social noise. Additionally, in most instances more than one of the four constructs were present, layering their influence on the information behavior. Based on these findings, social media users are not always interacting with information based on true personal beliefs or desires; instead, concerns surrounding their personal image, relationships with others, core beliefs, and online conflict are influencing their observable information behavior. The results of this exploratory study provide a basis to further develop …

Health disparities are a recognized public health concern and the need to address these disparities remains worthy of bringing new methods that assist in closing the gap. This research examined the effectiveness of data science to highlight health disparities, and to convey the value of data science applications in related health care applications. The goal of this research was accomplished by undertaking a multi-phased and multi-method approach, best represented in three individual essays. In essay one, a systematic literature review assessed the state in current academic literature of data science applications used to explore health disparities and to determine its applicability. The systematic review was guided by the Preferred Reporting Items for Systematic Review and Meta-Analyses (PRISMA) guidelines. Essay two assessed the capacity of data science software to address the effectiveness of these data science technologies in examining health disparities data. This was conducted using KDnuggets data pertaining to analytics, data science, and machine-learning software. The research in this essay demonstrated the potential utility of leading software to perform the kinds of data science operations that can achieve improved care in healthcare networks by addressing health disparities. Essay three provided an appropriate case study to showcase the value data science …

This study explored the acceptance of cloud computing (CC) services by small and medium enterprises (SMEs) in Lagos, Nigeria, which has been missing from CC services literature. It aimed to understand the motivations for adoption, the uses of the services, and the benefits they derive from it. The uses and gratification theory was applied as the theoretic framework for this endeavor. An online survey with close-ended and open-ended questions was distributed to 1200 randomly selected participants through email. In total, 392 valid responses were collected and analyzed using descriptive statistics and categories. The results found that SMEs in Lagos, Nigeria had a low level of awareness and appreciation of CC services. The adoption rate was also low. Unlike their counterparts in other regions, SMEs primary concerns were service downtime, stable power supply, and better internet access. The study found that SMEs were not taking full advantage of the capabilities of CC services. Some sections, however, were doing better than others, such as the information and communications sub-sector. This study suggested that targeted interventions should be conducted to raise the awareness of CC services in SMEs, and to improve their efficient and effective use of CC services. The uses and gratification …

This study aims to find out the impact of the credibility and content quality of social media influencers on the various stages of the customer's journey and the intention to choose a destination for the Saudi tourist. The target segment was Saudis in general, who are 18 years or above. To conduct this study, 618 usable questionnaires were collected. This study tested twenty-two hypotheses. The result of this study showed that the relationship between content quality, expertise, and similarity was significantly positive with the tourist's desire and information searching. As well, the relationship between the tourist's desire and information searching was significantly positive with the intention of choosing a destination. Conservatism, engagement, and gender were tested as moderators. Conservatism was not significant while the engagement was significant. Gender was only significant in the relationship between content quality and the tourist's desire. This study contributes to information and knowledge in the fields of tourism, hospitality, travel, marketing, tourist behavior, information science, and social media. Researchers and those interested in tourist and customer behavior can benefit from the results of this study. In the industrial field, this study will be very useful to the Saudi government, which has recently begun to rely …

Data science employment opportunities of varied complexity and environment are in growing demand across the globe. Data science as a discipline potentially offers a wealth of jobs to prospective employees, while traditional information science-based roles continue to decrease as budgets get cut across the U.S. Since data is related closely to information historically, this research will explore the education of U.S. iSchool professionals and compare it to traditional data science roles being advertised within the job market. Through a combination of latent semantic analysis of over 1600 job postings and iSchool course documentation, it is our aim to explore the intersection of library and information science and data science. Hopefully these research findings will guide future directions for library and information science professionals into data science driven roles, while also examining and highlighting the data science techniques currently driven by the education of iSchool professionals. In addition, it is our aim to understand how data science could benefit from a mutually symbiotic relationship with the field of information science as statistically data scientists spend far too much time working on data preparation and not nearly enough time conducting scientific inquiry. The results of this examination will potentially guide future directions …

This dissertation addresses research questions related to defining user's trust and risk perceptions associated with social networking usage behavior in relation to the repeated privacy and security breaches. The general research question is explored in the dissertation via the conduct of three related studies. The finding from these three investigations are presented in the results section as 3 essays that collectively examine the social networking sites usage behavior. Essay 1 proposes a conceptual model based on the review of multiple breaches. The review provides a conceptual model which is further analyzed using a quantitative survey in the second essay. Essay 2 measures the trust and risk perceptions associated with different sources of information when presented with multiple breaches. This portion of the research used a quantitative method that included surveying of college students from University of North Texas (UNT) to understand the relation between user's trust and risk perceptions. Essay 3 examines the social networking usage behavior on account of repeated privacy and security breaches. This essay uses the insights from the other two essays to identify the usage behavior and how it is affected. The proposed model was tested using a survey questionnaire method. Results show a significant relationship …

The U.S. National Library of Medicine brought the intensifying interest in open science to national attention when it joined enthusiastic scientists to introduce and host an Amazon-like rating forum on PubMed—the world's largest database of indexed biomedical and life sciences literature. The result was PubMed Commons. In June 2013, the commenting forum was introduced for open discussion about published scientific literature as part of a three-pronged approach to improve research rigor, reproducibility, and transparency. In Feb. 2018, the forum was unexpectedly discontinued. This retrospective explanatory case study research asked the question, "What happened on the way to the forum?" Answers came from a variety of resources using multiple methodologies for data collection and analysis. Historical data from PubMed Commons' 7,629 comments and 1,551 commenters; key informant interviews with PubMed Commons editors; and a systematized search for published articles, gray literature; and social media content about PubMed Commons were analyzed using computer-mediated discourse analysis and a social network analysis. Results from the quantitative content analysis described a forum with little participation, and the qualitative content analysis demonstrated that active forum members were focused primarily on providing links to other information resources and discussing aspects of post-publication peer review. The social network …

In the traditional agenda-setting theory, the agenda-setters were the news media and the public has a minimal role in the process of agenda-setting, which makes the public a passive receiver located at the bottom in the top-down agenda-setting dynamics. This study claims that with the development of Information communication technologies, primarily social media, the networked public may be able to set their own agendas through connective actions, outside the influence of the news media agenda. There is little empirical research focused on development and dynamics of public agenda-setting through social media platforms. Understanding the development and dynamics of public agenda-setting may be key to accounting for and overcoming conflicting findings in previous reverse agenda-setting research. This study examined the public agenda-setting dynamics through a case of gun violence prevention activism Twitter network, the #MarchForOurLives Twitter network. This study determined that the agenda setters of the #MarchForOurLives Twitter network are the key Never Again MSD student leaders and the March For Our Lives. The weekly reflected important events and issues and the identified topics were highly co-related with the themes examined in the tweets created by the agenda setters. The amplifiers comprised the vast majority of the tweets. The advocates and …

Event-based mediated participatory archives, in which communities of ordinary people contribute their records to archives during collection day events represent a paradigm shift within the archival field. Applying a qualitative approach, this study investigates event-based mediated participatory archives using Bastian's communities of records and memory as a guiding framework. Using the Mass. Memories Road Show as a case study, data collection and analysis took place over three phases. In Phase I, archive supporting documents were collected and analyzed using "against the grain" historical analysis methods. In Phase II, data from the Mass. Memories Road Show digital collections were collected and analyzed using grounded theory analysis methods. In Phase III, ethnographic research data, including a direct observation and semi-structured interviews, was collected and analyzed using ethnographic analysis methods. The results of this study suggest that community participants' motivations to contribute to participatory archives are rooted in self-fulfillment while institutional archives personnel members' intentions are based in inclusive community-building. Furthermore, the contribution of records to the archives allows community participants to share personal stories that serve as evidence of their historical legacies and as affirmation of their roles in their communities. Throughout the findings, moments of connection which enable the sharing of …

Health officials estimate that the 2014 Ebola crisis disproportionately victimized women, who made up 75% of the disease's victims. This interdisciplinary study has two main goals. The first is to evaluate the news media's performance in relation to their representation of women caught up in the Ebola crisis because the media play an important role in influencing public responses to health. This study sought to understand the information behavior patterns of journalists who covered the Ebola crisis by analyzing how job tasks influence a journalist's information behavior. This study employed qualitative methods to study the perceptions of journalists who covered the 2014 Ebola outbreak. Semi-structured interviews were conducted with Liberian and American journalists who covered the outbreak to understand the choices that guided their reporting of the Ebola crisis. A content analysis of The New York Times, The Times, and The Inquirer was also conducted to examine the new media's representation of women in an outbreak which mostly victimized women. The findings suggest that covering a dangerous assignment like Ebola affected the information behavior patterns of journalists. Audience needs, the timing of coverage, fear, and the accessibility of sources, were some of the factors that influenced the news gathering decisions …

From the very beginning, library education has been a mixture of theory and practice. Dewey required apprenticeships to be part of the first library school at the University of Chicago as a method to indoctrinate new professional. Today, acculturation is incorporated into the professional education through a large variety of experiential learning techniques, including internships, practicum, field work, and service learning projects, all of which are designed to develop some level of professional skills within an information organization. But, what is done for understanding library culture? It is said that one cannot truly recognize the extent of one's own cultural assumptions, until they have experienced another. This study followed a group of LIS graduate students that took that next step – going to Russia. By employing a critical hermeneutic methodology, this study sought to understand what value students gain by from working on an assessment project in an international school library. Using a horizon analysis, the researcher established the worldview of participants prior to their departure, analyzed their experience through post-experience interviews, and constructed an understanding of value. Among other concepts, the researcher looked specifically to see whether "library cultural competency", understanding library culture in global context, was developed through …

In their studies on student motivation in th4e 1990s, Gorham & Christophel and Christophel & Gorham found that students perceived their own demotivation to be caused by instructor behaviors. While there are studies that explore the topic of student demotivation and other studies that illustrate the great influence instructors have on student information seeking behaviors, research focusing on the connection between these two concepts is almost nonexistent. Using Gorham & Christophel's concept of instructor-owned student demotivation, this mixed-methods study sought to identify which instructor behaviors doctoral computer science and information science students found demotivating and to what extent their perceptions of these demotivating instructor behaviors influenced their information seeking behaviors in a face-to-face classroom. Demographic and student-perceived demotivating instructor behavior surveys along with semi-structured interviews and follow-up questions were used to collect data. The surveys will be analyzed using descriptive statistics in Excel, and the semi-structured interviews and follow up questions were analyzed using content analysis and Colaizzi's method of phenomenological enquiry in NVivo. The findings showed that instructor demotivating behaviors not only influence student information seeking behaviors in the classroom, but they also can lead to lasting effects on the student. In addition, the participants have expectations of instructor …

Although digital equity is a recognized challenge in our K-12 school system, there is little research in using a holistic framework to investigate pre-conditions necessary for K-12 students to participate in digital learning and online processes. A conceptual framework of students' digital opportunity (SDO) is developed to represent the essential components of digital connectivity. The four key components are broadband internet availability, broadband usage, digital device ownership, and speed quality. A composite measure of SDO was created to quantitatively represent and measure the differences across 3,138 counties in the United States. Furthermore, spatial autocorrelation was applied to evaluate if the distribution of the SDO score is associated with geographical characteristics at the county level. The result showed the presence of significant county-level clusters with concentrations of high or low SDO scores. While the spatial analysis provided evidence of where the gaps in digital opportunities are located, there are underlying factors at the micro level that would need further investigation. This study suggests a collective approach between private and public entities to address the K-12 digital equity issue. The necessary conditions presented in the SDO model must be addressed first in order to bring change to K-12 students and schools in …

The goal of this work is to improve the robustness and generalization of deep learning models, using a similar approach to the unsupervised "innate learning" strategy in visual development. A series of research studies are presented to demonstrate how an unsupervised machine learning efficient coding approach can create filters similar to the receptive fields of the primary visual cortex (V1) in the brain, and these filters are capable of pretraining convolutional neural networks (CNNs) to enable faster training times and higher accuracy with less dependency on the source data. Independent component analysis (ICA) is used for unsupervised feature extraction as it has shown success in both applied machine learning and modeling biological neural receptive fields. This pretraining applies equally well to various forms of visual input, including natural color images, black and white, binocular, and video to drive the V1-like Gabor filters in the brain. For efficient processing of typical visual scenes, the filters that ICA produces are developed by encoding natural images. These filters are then used to initialize the kernels in the first layer of a CNN to train on the CIFAR-10 dataset to perform image classification. Results show that the ICA initialization for a custom made CNN …