This paper highlights the complexities associated with the management of electronic resources in an institution.

Paper proposes a procedure to monitor the activity of clay extraction in the State of Santa Catarina through the crossing of information present in different databases, and explores barriers to this crossing as well as benefits for proper monitoring of potentially polluting and resource-using activities.

Poster paper for the 2017 International Conference on Knowledge Management. This paper examines the challenges of data managements and use in K-12 education through the technical, knowledge, application, climate and cultural aspects.

The Soft Skills theme has been presented and discussed by several academic and professional players: researchers, consultants, entrepreneurs and technicians in Human Resources. These are personal skills that go beyond technical competence, absolutely determining the performance of any organization. Understanding what they will be and how to develop these skills has been the challenge of the World Economic Forum (WEF), which periodically publishes reports mapping areas, professions and skills that will be trending in the coming years. So, this article seeks to answer which skills are requested in advertisements and job vacancies in the area of ​​ICT in the region of Florianópolis? with a double objective: [i] Identify whether companies in the creative economy segment, specifically technology, in the city of Florianópolis / SC are looking for soft skills in their job advertisements; and in this way [ii] Understand whether they are aligned with the trends presented by the WEF. For this, it carried out a qualitative research, classified as descriptive with an exploratory stage of analysis of the vacancies published in the LinkedIn and ACATE platforms, making it possible to conclude the importance of soft skills for the profile of technology professionals. It was also evident the difficulty in …

Organizations struggle to harness tacit knowledge – the knowledge that resides in the heads of knowledge workers, whereas there are always opportunities to capture knowledge during project management activities. Using a literature review, this paper analyzes how knowledge can be captured during different project management phases. It attempts to bridge frequently ignored areas of project management, knowledge management, and analytics.

This case study was built from a semi-structured interview with the Innovation manager and a UX Designer at that institution. It was possible to verify from the analysis of the interview that the company is able to apply only part of the Customer Development process in its new product innovation process.

The Customer Development process, widely used by startups, is designed with the aim that, at the end of a process of development of an innovation, the customer can see the maximum value in the product. But there are few studies on the application of this methodology in mature companies. The aim of this study was to assess whether it is indeed possible to apply the Customer Development process in a mature firm. This case study was built from a semi-structured interview with the Innovation manager and a UX Designer at that institution. It was possible to verify from the analysis of the interview that the company is able to apply only part of the Customer Development process in its new product innovation process. This paper is a case study and applied research, so it is not possible to make generalizations. In addition, this article considered interviews with only two individuals from the company, which may have limited results.

The ever-increasing market turbulence has turned today’s corporate landscape more competitive and complex. Particularly during the last two decades, the increased utilization of ICT systems and technologies globally transformed the services sector in terms of ease of business processes and improved client service delivery. However, in the current knowledge-based era, ICT-enabled systems and tools would only be meaningful if these are appropriately utilized by the knowledgeable and skilled workforce. However, leveraging these necessitates a knowledge-enabled work culture and recognizing that people are crucial to building a robust Intellectual Capital (IC) that is central to achieving long-term market competitiveness. IC comprising of intangible assets and knowledge resources is central to value creation for the firm as evident from the growth of the knowledge-based industries. Nevertheless, the true potential of IC for deriving value advantage for diverse organizational stakeholders has not been fully utilized. Hence, by conducting 12 face2face interviews with the senior executives within Australian Professional Service Firms (PSFs), this study offers renewed approach to IC valuation by introducing ‘Triple Value Bottom-line’ perspective in PSFs. The results highlight that the IC offers enormous potential towards deriving broader value outcomes for multiple organizational stakeholders.

This book chapter describes the efforts of University of North Texas Libraries to organize data relevant for assessing subject-based collections.

Presentation paper for the 2017 International Conference on Knowledge Management. This paper introduces the study and practice of design knowledge management and knowledge transfer across the design of a newly built nuclear power plant in China.

This paper discusses the development of Innovation Structure Framework, which promotes the understanding of internal organizational processes that cause the necessary state of crisis for the creation, implementation, and acceptance of innovation.

Presented at the 2017 International Conference on Knowledge Management. This presentation describes the traditional scientific information analysis (SIA) workflow and proposes an integration-based conceptual framework for the National Science Library at the Chinese Academy of Sciences.

This paper considers how knowledge science theories and methods might apply to the original and current Social Informatics challenges.

Paper summarizes research on the use of big data for calculating tourism indicators with the goal of enabling tourism knowledge producers and users to envision alternative, more cost-effective methods of generating such indicators.

Presented at the 2017 International Conference on Knowledge Management. This presentation examines the use of quality improvement methods for individual healthcare providers and healthcare systems.

Paper discusses the results of an automatic analysis designed to detect the dominant terms in the field of Knowledge Governance and how the use of such processes can be beneficial in the future.

Paper discusses the strategy of incorporating new digital media into active methodologies in teaching.

Poster paper for the 2017 International Conference on Knowledge Management. This paper explores the use of artificial intelligence in business to improve organizational effectiveness.

Text summary has become a vital and more popular domain to preserve and highlight the core purpose of textual information as the amount of online information and resource texts has grown. Text summarization is the task of extracting key information from a text document. Text summarizing research in Afaan Oromoo is still rare and hasn't been thoroughly assessed. This study's primary goal was to evaluate the performance and method of extractive models on automatic extractive text summarization for Afaan Oromoo. Automatic Text summarization approaches can be classified as extractive or abstractive. Automatic abstractive text summarization was not included in this study. Existing automatic extractive text summarizing algorithms take key sentences from the source manuscript and provide a summary without changing the data. This paper examined and assessed some studies on the Afaan Oromoo Language Text Summarization system with a focus on methods and performance. In addition, the automatic extractive text summarization domain's challenges in Afaan Oromoo’s were also discussed. This paper used a systematic literature review method to examine the most recent literature in automatic extractive text summarization as it relates to the Afaan Oromoo language. We used a search engine, Google Scholar, ResearchGate, CiteseerX, peer-reviewed papers, and Academia to …

The iMapping technique is a visual knowledge mapping approach that is based on deep zooming and nesting and that unites the essential benefits of virtual whiteboards, mind maps and concept maps. To achieve that, it breaks the physical page metaphor and introduces an infinitely zoomable, nested canvas, to create large scalable knowledge spaces. It has been originally developed and scientifically evaluated in the context of personal knowledge management only. Infinity Maps is the state-of-the art successor of the iMapping Tool: A cloud based visual knowledge and productivity platform. It not only fully implements the visual iMapping approach but takes it to the next level, by adding real-time collaboration and sharing functionality – thus also adding the benefit of wikis. This has enabled knowledge workers to create shared knowledge spaces with hitherto unseen depth. Nested Maps with thousands of individual cards, 10 and more levels of hierarchy and zoom-factors of one to several thousand are normal. With this paper, we want to introduce Infinity Maps to the knowledge management community and showcase some real-life examples of visual Knowledge Management, from personal research over teaching and learning to corporate knowledge management.

Presentation paper for the 2017 International Conference on Knowledge Management. This paper discusses the roles of learning analytics and learning management systems in instructional design.

The 17th International Conference on Knowledge Management was held in the historic city of Potsdam, Germany. The conference was among the first post-pandemic face to face conferences, and the overall theme of the 17th edition of the ICKM conference rightly focused on “Knowledge, Uncertainty and Risks: From individual to global scale” at different levels of analysis and agency.

Paper discusses the methodology used for implementing knowledge management techniques for research and development in Brazilian military organizations.

Paper discusses the development of a Perceived Benefit Indicator to be applied in the analysis of technologies that can be used in Knowledge Management.