This exploratory study examines documentation practices and processes in ten small non-profit organizations. The objectives of this study were to answer the following two research questions: (1) What organizational needs do small non-profit organizations have that are relevant to technical communication? and (2) How are small 501(c)(3) organizations attempting to meet these needs? Which of these attempted solutions are ineffective? Semi-structured interviews were conducted with two people from each organization: the executive director and a volunteer. Interviews were transcribed and analyzed, and grounded theory was used to identify coding categories related to documentation development. Primary findings suggest that interviewees are aware that they need documentation, yet they often postpone developing such documentation until problems develop. The study findings also suggest that interviewees across different nonprofit organizations value documentation for similar reasons. Strategies are provided for technical communicators interested in working with nonprofit organizations, and additional research avenues are identified.

To illustrate the intersection of ethical language and ethical frameworks within technical communication, this dissertation analyzes the history and documentation of the human radiation experiments of the 1940s through the 1970s. Research propositions included clarifying the link between medical documentation and technical communication by reviewing the literature that links the two disciplines from the ancient period to the present; establishing an appropriate historiography for the human radiation experiments by providing a context of the military, political, medical, and rhetorical milieu of the 1940s to the 1970s; closely examining and analyzing actual human radiation experiment documentation, including proposals, letters, memos, and consent forms, looking for established rhetorical constructions that indicate a document adheres to or diverts from specific ethical frameworks; and suggesting the importance of the human radiation documents for studying ethics in technical communication. Close rhetorical analysis of the documents included with this project reveals consistent patterns of metadiscourse, passive and nominal writing styles, and other rhetorical constructions, including negative language, redundancies, hedges, and intensifiers, that could lead a reader to misunderstand the writer's original ethical purpose. Ultimately this project finds that technical communicators cannot classify language itself as ethical or unethical; the language is simply the framework with which …

This thesis studies the writing of computer user documentation from a social perspective by examining the process of creating computer documentation and the role of documentation writers in the work place. This study consisted of in-depth interviews and observations of four writers of computer user documentation.

This thesis studies historical punctuation its uses and standards developed.

This thesis reports on the use of active and passive voice in the workplace and classroom through analysis of surveys completed by 37 employees and 66 students. The surveys offered six categories of business writing with ten sets of two sentences each, written in active and passive voice. Participants selected one sentence from each set and gave a reason for each selection. The participants preferred active over passive 47 to 46 percent of opportunities, but they preferred mixed voice over both, 49 percent. The participants preferred active only for memos to supervisors; in the other five categories they preferred passive or mixed voice. Both males and females preferred mixed voice, and age appeared to influence the choices. They cited context as the most common reason for using passive.

Traditionally, K-5 students' writing has had a primarily academic aim-to help students master concepts and express themselves. Even if students take a professional writing course later, they typically do not have the opportunity to practice-over the long period of time mastery requires-the non-academic writing skills they will be required to use as part of their jobs and in their civic life. Based on a limited K-5 study, Texas' McKinney Independent School District is doing a good job of preparing students at the elementary-school level in the areas of collaboration and presentation. A fair job of helping elementary-school students understand the communication situation, define audience, clarify purpose, gather and evaluate resources, and test usability. [And] a poor job of helping elementary-school students with analysis and organization. With their teachers' help, K-5 students eventually grasp the communication situation and can broadly identify their audience and purpose, but they do not appear to select words, format, communication style, or design based on that audience and purpose. Their writer-based focus affects their presentations as well, although they do present frequently. If teachers routinely incorporated audience and purpose considerations into every aspect of communication assignments (format, communication style, design), students would be better prepared for …

The purposes of this study were to formulate a definition of the "bob-wheel" stanza in which a number of Middle English and Middle Scots poems were written, to inventory and describe these works, with special attention to the structure of individual stanzas, to identify the genres, the periods, and the dialects in which they were written, and to trace their origin and development between the thirteenth and sixteenth centuries. The dissertation includes a general introduction of the topic, chapters on the influence of Latin and Romance stanzaic structure, a chronological survey of the bob-wheel poems, and a conclusion in which theories concerning the origins, development, and decline of the form are discussed.

My dissertation, Jinxed, developed out of my interest in the movement between the comic and the tragic by tracing the evolution of a romantic relationship. While employing biblical, classical, literary, and pop-cultural traditions, my manuscript has its most clear affinities with Renaissance poetry that navigates between the erotic and the spiritual. The sequence of poems recreates the character of Petrarch's Laura in the Little Redhead Girl, Charlie Brown's first love. My Laura, however, is a feisty secular Irish woman who simultaneously frustrates and attracts a religious narrator. To explore the multifaceted nature of their love, I employ a variety of poetic techniques, such as the repetition inherent in the villanelle to express the powerlessness of the narrator as he begins to fall in love. In "To a Young Philosopher," a sestina, one of the repeated words ("ephemeral") triggers a philosophical discussion that is a proposal of marriage. The manuscript also uses other forms such as the sonnet, Spenserian stanza, terza rima, couplets, and blank verse. Narratively, it ends with Charlie Brown after he has missed kicking Lucy's football, falling to earth literally and symbolically. Poems in the manuscript have appeared in journals such as The Wallace Stevens Journal, Talking River …

John Graves's creative non-fiction has earned him respect in Texas letters as a seminal writer but scarce critical commentary of his work outside the region. Ecological criticism examines how language, culture and the land interact, providing a context in which to discuss Graves in relation to the southwestern literary tradition of J. Frank Dobie, Walter P. Webb, and Roy Bedichek, to southern pastoral in the Virgilian mode, and to American nature writing. Graves's rhetorical strategies, including his appropriation of form, his non-polemical voice, his experimentation with narrative persona, and his utilization of traditional tropes of metaphor, metonymy, and irony, establish him as a conservative and Romantic writer of place concerned with the friction between traditional agrarian values and the demands of late-twentieth-century urban/technological existence. Sequentially, Graves's three main booksGoodbye to a River (1960), Hard Scrabble (1974), and From a Limestone Ledge (1980)represent a movement from the pastoral mode of the outward journey and return to the more domestic world of georgic, from the mode of leisure and contemplation to the demands and rewards of hard work and ownership. As such they represent not only progression or maturation in the arc of the narrator's life but a desire to reconcile ideological …

For convenience and for control, the analysis of Nathaniel Hawthorne's style presented here is limited to a selection of his short stories. The short story form will serve better to illustrate the thesis of this paper, that Hawthorne's style is used deliberately to create, in part, the neutral territory he desired. The shorter form has been chosen, additionally, because it requires of its author a certain discipline--superfluous elements of style must be abandoned so that the story can get on about its business. Hawthorne's short fiction, moreover, contains nearly all the stylistic techniques which he later used in his novels.

The Nature of Things is a collection of stories and a preface that examine character motivation. The author is concerned with unexpected reactions and surprising outcomes. The stories are independent of each other and involve a wide range of characters.

The problem with which this study is concerned is analysis of the criticism of Samuel Taylor Coleridge's "Kubla Khan." This poem, one of the poet's most widely anthologized poems, has been the subject of forty-five articles. The poem has also been treated extensively in a number of books. The criticism is divided into three categories: psychological, literary, and archetypal.

This paper includes a 62-page book of original poems, 19 pages of which are visual poetry, and a 29-page preface which discusses visual poetry.

This thesis explores the topic of leadership through the war novels of: Styron and Uris, Jones, Mailer and Shaw, Cozzens, Hersey and Heller and finally, Wouk and Michener.

The purpose of this thesis is to survey Sir Arthur Wing Pinero's treatment and development of the leading women in four of his most highly regarded "social" plays. Their texts will be analyzed carefully in order to arrive at answers to the following questions: What problems do these women confront and how do they attempt to solve them? What are the factors which determine their success or failure? Are their failures due to inherent flaws in character or outside influences? To what extent do these women control their destiny? What common traits do these women possess and in what respects do they differ? What is Pinero's idea of women's role in society, and what is his idea of women in general? What can one learn of Pinero's art from a study of these women?

This study will undertake to point out only a few of the many medieval elements used by Shakespeare. It does not purport to do more than to examine briefly a small number of the myriad medieval traits to be found in Shakespeare's writing nor to cite more than a few examples of these traits in a limited number of his plays.

The relationship of James to Hawthorne and of Hemingway to James certainly indicates the close literary relationship of the three writers. This development makes it seem only natural that three such self-conscious artists would have recourse to similar interests and would employ in their writings common themes, ideas, and methods.

This thesis contains an abbreviated biography, which will stress the development of Parker's religious thought; an analysis of the historical background of the period, focused on the climate of opinion in New England which spawned the Transcendental movement; a definition of Transcendentalism; and an examination of Parker's Transcendentalism as expounded in his lectures and sermons.

This thesis introduces the study of inmate marginalia as a method for understanding inmates’ uses of texts in prison libraries and for understanding the motivations for these uses. Marginalia are the notes, drawings, underlining, and other markings left by readers in the texts with which they interact. I use the examples of the Talmudic projects to set a precedent for the integration of marginal discourses into the central discourse of society. Next, I discuss the arguments surrounding the use of texts in prison libraries, including an outline for an ideal study of inmate marginalia. Finally, I discuss the findings of my on-site research at four prison libraries in Washington State. After scanning evidence of marginalia from forty-eight texts, a relatively small sample, I divided the marginalia by gender of facility, genre of text, address of the marginalia, and type of marginalia and found statistically significant correlations (p < 0.05) between gender and genre, gender and address, gender and type, and genre and type. However, while these correlations are statistically weak and require further investigation, the statistically significant correlations indicate the potential for integrating inmate marginalia studies into the scholarly discussions regarding inmates’ interactions with texts in prison.

The status of bilingual education in Texas has been examined in this paper in order to explore the nature of bilingual education and bilingual education programs, to ascertain whether the implementation of bilingual education programs has been successful in Texas, and to determine if there is sufficient justification for the continuation of such programs.

Many critics not satisfied with explaining Moby-Dick in terms of the novel, have sough analogies in other literary genres. Most often parallels have been drawn from epic and dramatic literature. Critics have called Moby-Dick either an epic or a tragedy. After examining the evidence presented by both schools of thought, after establishing a workable definition of the epic and listing the most common epic devices, and after examining Moby-Dick in terms of this definition and discovering many of the epic devices in it, I propose the thesis that Melville has written an epic, not unlike the great epics of the past.

William Langland's The Vision of Piers Plowman was probably the first medieval English poem to achieve a national audience because Langland chose to write in the vernacular and he used the specialized vocabularies of his readership to open the poem to them. During the late thirteenth and fourteenth centuries, writers began using the vernacular in an attempt to allow all English people access to their texts. They did so consciously, indicating their intent in prologues and envois when they formally address readers. Some writers, like Langland and the author of Mankind, actually use representatives of the rural classes as primary characters who exhibit the beliefs and lives of the rural population. Anne Middleton's distinction between public-the readership an author imagined-and audience-the readership a work achieved-allows modern critics to discuss both public and audience and try to determine how the two differed. While the public is always only a presumption, the language in which an author writes and the cultural events depicted by the literature can provide a more plausible estimate of the public. The vernacular allowed authors like Gower, Chaucer, the author of Mankind, and Langland to use the specialized vocabularies of the legal and rural communities to discuss societal …

Literary texts of medieval England feature trees as essential to the individual and communal identity as it intersects with nature, and the compelling qualities and organic processes associated with trees help vernacular writers interrogate the changing nature of this character. The early depiction of trees demonstrates an intimacy with nature that wanes after the tenth-century monastic revival, when the representation of trees as living, physical entities shifts toward their portrayal as allegorical vehicles for the Church's didactic use. With the emergence of new social categories in the late Middle Ages, the rhetoric of trees moves beyond what it means to forge a Christian identity to consider the role of a ruler and his subjects, the relationship between humans and nature, and the place of women in society. Taking as its fundamental premise that people in wooded regions develop a deep-rooted connection to trees, this dissertation connects medieval culture and the physical world to consider the variety of ways in which Anglo-Saxon and post-Norman vernacular manuscripts depict trees. A personal identification with trees, a desire for harmony between society and the environment, and a sympathy for the work of trees lead to the narrator's transformation in the Dream of the Rood. …

This creative nonfiction dissertation is a memoir that probes the complex life and death of the author’s father, who became addicted in his late forties to crack cocaine. While the primary concerns are the reasons and ways in which the father changed from a family man into a drug addict, the memoir is also concerned with themes of family life, childhood, and grief. After his father’s death, the author moves to Las Vegas and experiences similar addiction issues, which he then explores to help shed light on his father’s problems. To enrich the investigation, the author draws from eclectic sources, including news articles, literature, mythology, sociology, religion, music, TV, interviews, and inherited objects from his father. In dissecting the life of his father, the author simultaneously examines broader issues surrounding modern fatherhood, such as cultural expectations, as well as the problems of emptiness, isolation, and spiritual deficiency.