Women as a group hold little power in the social system which increases women's vulnerability to domestic violence. According to Merton (1970), social problems may be revealed through the disaster recovery process. A coraHunity1s organizational response to social problems such as wife abuse depends upon organizational members' perceptions. The data suggest that organizational perceptions of domestic violence largely depend upon the setting or environment in which an organization exists and operates. A second factor that greatly determines an organization's perception of domestic violence after disaster is organizational type. Organizations which provide services to domestic violence victims pre-disaster are more likely to perceive domestic violence following disaster than organizations which do not provide domestic violence related services prior to disaster.

No other government agency receives as much attention as the National Aeronautics and Space Administration (NASA). The high-profile agency frequently captures attention of the media in both positive and negative contexts. This thesis takes a case study approach using organizational learning and sensemaking theories to investigate crisis communication within NASA's 2003 Columbia tragedy. Eight participants, who in some capacity had worked for NASA during the Columbia tragedy in a communication centered position, were interviewed. Using a grounded theory framework, nine themes emerged pertaining to organizational learning, leadership, structure, and organizational culture. The results of the study aid in understanding how high risk organization's (HROs) can learn from previous failures and details how organizational culture can hinder organizational change.

When governments are unable or unwilling to provide necessary relief to communities, local faith-based congregations (FBCs) step in and fill the gap. Though shown to provide for so many needs following disaster, FBCs have largely been left out of the institutional emergency management cycle. The aim of this study was to explore the role of FBCs in the disaster response and recovery process and investigate how recovery impacts FBCs. The primary objective of this study is to gain a better understanding of FBCs and how to better integrate them into the formal emergency management process.The main questions were as follows: First, what is the role of FBCs during the disaster recovery process? Second, how do FBCs change (temporarily and permanently) during disaster recovery, and what factors may promote or inhibit change? To answer these questions, qualitative semistructured interviews were held to develop a case study of Katy, Texas and its recovery from Hurricane Harvey of 2017. The applied and conceptual implications resulting from this study, which apply to FBCs, researchers, emergency managers, and policy makers, highlight the opportunity to better incorporate FBCs formally into emergency management practices.

This thesis investigates the influence of organizational culture on customer experience through a comprehensive study of a global supplier of home repair products. By combining organizational analysis and consumer research, this research draws on anthropological principles to explore the nuances of family governance and their effects on behavior, customer experience, and product design. The results of this study present insightful information on product perception and actionable strategies to improve product design, branding, and messaging in order to enhance customer experience and drive sales. Drawing on organizational anthropology and the utilization of critical reflexivity, this thesis provides a deeper understanding of how family-owned businesses can leverage research to challenge their cultural assumptions about products, consumers, and their organization, in order to effectively implement customer-centric solutions and drive organizational behavior, customer experience, and product development.

Utilizing survey data gathered from local local level floodplain administrators (FPAs) operating within Federal Emergency Management Agency Region 6, this study provides a more nuanced understanding of perceived competency among FPAs across key floodplain management topics through the use of a principal component analysis (PCA). PCA identified six distinct components related to perceived competency among FPAs including; Modification and Update Process, General Knowledge, Grants and Programs, Analysis, Development and Real Estate, and Administration and Outreach. The study then employed regression analyses to identify organizational and individual level characteristics that predict perceived competency. Data analyses identified several organizational variables as significant positive predictors of perceived competency including working within an urban community, full-time job status and overall workload percentage dedicated to floodplain management. Additionally, several individual characteristics such as educational attainment, professional certification, previous disaster experience, and years of experience working as an FPA were also identified as significant positive predictors of perceived competency. Based on these findings the study makes several recommendations about improvements to training and educational materials for practitioners and students.

Representatives of the City of Highland Village expressed concern over the risk of wildfires for their community. Anthropology provides many tools for and examples of disaster assessment of preparedness, response, recovery, and mitigation. These tools combined with Geographic Information Systems (GIS) can provide a holistic, cultural ecological look at how such a disaster may take place in the city. The project's methods included a detailed survey of preparedness steps which was analyzed using SPSS and also imported into ArcGIS for spatial analysis, and semi-formal, in-depth interviews with residents of the community regarding preparedness, response, and recovery. Residents fell into a middle category of preparedness, with the majority of participants considering or implementing a few recommended preparedness steps. Interview participants expressed respect for and trust of the city and first-responders, as well as a willingness to volunteer their help during response and recovery stages. Finally the American Community Survey showed that resident socioeconomic vulnerability was considerably low, and no action needed to be taken to advocate for at-risk individuals. Overall, the City of Highland Village showed a high resiliency to disaster. A wildfire likely will not have a major impact on the community as a whole, though the city may reduce …

A significant number of scientific projects pursuing large scale, complex investigations involve dispersed research teams, which conduct a large part or their work virtually. Virtual Research Environments (VREs), cyberinfrastructure that facilitates coordinated activities amongst dispersed scientists, thus provide a rich context to study organizational evolution. Due to the constantly evolving nature of technologies, it is important to understand how teams of scientists, system developers, and managers respond to critical incidents. Critical events are organizational situations that trigger strategic decision making to adjust structure or redirect processes in order to maintain balance or improve an already functioning system. This study examines two prominent VREs: The United States Virtual Astronomical Observatory (US-VAO) and the HathiTrust Research Center (HTRC) in order to understand how these environments evolve through critical events and strategic choices. Communication perspectives lend themselves well to a study of VRE development and evolution because of the central role occupied by communication technologies in both the functionality and management of VREs. Using the grounded theory approach, this study uses organizational reports to trace how critical events and their resulting strategic choices shape these organizations over time. The study also explores how disciplinary demands influence critical events.

Social media plays an important role during multiple phases of a disaster. While it is widely known that citizens turn to social media during disasters to gain information and send help requests, there is a significant gap in our knowledge of how, or if, first responders use social media to conduct disaster response operations. To help address this gap this study employed qualitative, semi-structured interviews with a sample of first responders (N = 20) who were deployed to Hurricane Harvey in 2017. The interviews sought to gain a better understanding of how social media was used to conduct response operations and identify both limitations and advantages of social media as perceived by first responders. Through a systematic coding process the analysis identified four themes related to social media usage among first responders to disasters: (1) more than just Twitter; (2) rumor has it; (3) one size does not fit all; and (4) timing is everything. The findings of this research highlight the importance of social media for both organizations and individuals involved in responding to disasters.

The purpose of this paper is to present a case study of a union organizational campaign among a group of women garment workers. The union that conducted the organizing drive was the International Ladies' Garment Worker's Union. The employees involved in the campaign were employed by the Russell-Newman Manufacturing Company in the North Texas community of Denton.

On April 16, 2014 the Sewol Ferry became one of the worst maritime disasters in South Korea with the loss of 304 passenger, the majority being high school students. South Korea is a collectivist culture, structured as a hierarchical system that teaches their students and children to always respect, listen, and trust authority figures especially in dangerous situations. This study explores how collectivist cultural elements impacted the response of the Sewol Ferry. By examining the timeline of the disaster through interviews, documentaries, news articles and media; this thesis offers insight into what happened that day by providing perspectives from the rescue crew, government officials, survivors, volunteers, and family members of those who died. The analysis showed that in collectivist culture, children and students are taught to trust and listen to authority figures when in dangerous situations, however because of the Sewol disasters, the culture of adhering to the hierarchical systems started to collapse. Students who survived stated that they no longer can trust and respect adults after the incident along with family members of the students who passed away and the public. Also, the government withheld information and failed to protect the children aboard the ferry, because they didn't want …

Domestic intelligence is very important in preventing disorder while ensuring unity and security during a time of national crisis. However, if uncontrolled, domestic intelligence can be subject to political misuse, which causes serious damage both to individuals and to democratic institutions. There are various theoretical explanations for political misuse of domestic intelligence. The political use of domestic intelligence is best explained by the sociological theory of unfulfilled needs. On the other hand, political counterintelligence can be best explained by Threat Theory. In order for a domestic intelligence organization to be effective, its organizational discretion must be limited by establishing clear legislation that is not secret, on the focus, limits, and techniques of domestic intelligence. This system must be supported by a multi-level control mechanism.

This study consists of two parts, the completed videotape production and the production book. The videotape explores the history, organizational structure, and training requirements of the Dallas/Fort Worth Airport Department of Public Safety. A copy of the videotape is shelved in the North Texas State University Media Center Library. The production book describes background preproduction, production, and postproduction of the videotape. Problems, their effects, and solutions are described. The study concludes that an effective videotape can be produced in-house with limited time, equipment, and personnel, at a cost far less than commercially produced films. The study makes specific recommendations for guidelines and planning of future productions.

This research quantifies the mediating effects of consumer satisfaction on the social responsibility dimensions of philanthropy, economics, environmental, ethical, and legal regarding the behavioral outcomes of consumer loyalty while developing a new model (small business social responsibility, SBSR) to measure these effects. The purpose of current study is to provide a contemporary perspective of the influence of organizational social responsibility strategy on consumer behavior regarding three specific characteristics: enterprise size (small business), population demographic (Generation Z), and type of industry (restaurant industry). The questionnaire was developed, modified, and designed to measure the mediating effects of consumer satisfaction on SBSR initiatives and the behavioral outcomes of consumer loyalty. Data were collected from January 15 to March 15, 2022. The sample for this study consisted of 233 students from a large public university in the southwestern United States. The study found social responsibility initiatives do impact consumer behaviors, although not all the initiatives studied had a significant effect on consumer satisfaction and ultimately on consume loyalty. Environmental initiatives had the strongest significance levels on both consumer satisfaction and consumer loyalty. Conversely, the initiatives of economics and legal had no significant influence of both consumer satisfaction and consumer loyalty. The study gave evidence …

Just and equitable responses to the disparate impacts of climate change on communities and individuals throughout the world are at the heart of the concept of climate justice. Commodification, in the context of my research, is the process of monetizing nature and livelihoods for the purpose of surplus accumulation and profit maximization. In this study, my aim was to contextualize the concepts of climate injustice, disaster capitalism, and the commodification of lives and livelihoods in the specific setting of disaster vulnerability in southwest coastal Bangladesh. By conducting a case study in Kamarkhola and Sutarkhali regions of southwest coastal Bangladesh, I utilized discourse analysis and content analysis of livelihood interviews, semi-structured interviews, and policy documents to demonstrate the conceptual interrelation among global climate change, climate injustice, disaster capitalism, and capitalist expansion in environmentally precarious areas. I argue that in Southwest Coastal Bangladesh, the vulnerability to disasters stems from a complex and multifaceted layer of social hierarchies and inequalities, entwined with factors such as class and power relations. I also argue that Inequalities in the political, economic, and social realms have a key role in imposing vulnerability on disadvantaged people living in ecologically vulnerable areas. The perpetuation of inequality is sustained by …

This study investigates the recovery efforts provided for low income and ethnic minority populations by organizations during the permanent housing phase of recovery in Watsonville, California, following the Loma Prieta earthquake of October 17, 1989. The case study format is used to discover what activities were performed and why each organization chose to perform them. Dynes and Quarantelli's (1968) typology of organization is used to explain how and why established, expanding, extending and emergent organizations participated in the recovery efforts. The findings indicate that the type of organization dictated the kind of tasks each organization performed. Organizations maintained activities during recovery for which they had experience, expertise and proficiency.

Five years ago, a massive earthquake and its subsequent aftershocks rocked the core of Nepal. Recovery from these quakes has been a long and difficult process. This thesis will explore findings from a qualitative evaluation of Lumanti Support Group for Shelter, an NGO in Kathmandu, Nepal that implemented a residential reconstruction program in four peri-urban communities in Kathmandu Valley. These findings are a culmination of 26 semi-structured interviews and document analysis. This research highlights the processes of reconstruction and the forms of resistance that occurred through disaster governance.

Research has shown that the police industry has entered into an era of homeland security. However, whether the core functions of policing have significantly changed since September 11, 2001, has been the topic of considerable debate. Using secondary data, the research identifies variables that are most influential in predicting whether Texas police chiefs understand their departments’ homeland security roles and responsibilities. The data was originally obtained in 2007 through self-administered surveys of police chiefs attending the Texas Chief Leadership Series (TPCLS) and the New Chief Development Program (NCDP).

This project examines refugees' experiences of insecure housing and perceptions of home in the U.S. Many scholars of migration have focused on the resettlement experiences of refugees, including access to housing, yet refugees' experiences with housing in the U.S. remain largely undocumented. The following analyzes a case study of an apartment fire that displaced 16 refugee families in Dallas, Texas. Based on 18 in-depth interviews with tenants and members of refugee support organizations and non-profits who responded to the fire, this study reconstructs the events surrounding the fire to explore refugees' perceptions of housing conditions in a low-income neighborhood. This case study contributes to research on housing in two important ways. First, insecure housing conditions preceded the fire at Oakland Place and overall perceptions of housing quality varied among respondents. I find that case managers and members of refugee support organizations identify refugees' housing conditions as insecure, yet refugees express positive feelings about their homes, emphasizing community relations over building quality. Additionally, members of refugee support organizations and non-profits blamed the property manager of Oakland Place for insecure conditions experienced by refugees and perceived the manager as a barrier in refugees' lives. Second, I find that understandings of housing insecurity …

This study presents a detailed analysis of the public relations organization, objectives, and practices of Southwestern Bell Telephone Company, Dallas, Texas. Information sources included interviews with telephone company public relations personnel, company publications, and other publications. The five chapters deal with the history and development of the company and its public relations program, and the organization, functions, and operations of the public relations department. With a long and varied history of public relations activities, the company executes numerous activities for employees, customers, educational institutions, the community, stockholders, and the media. The study recommends that the department establish a committee to formulate long-range public relations goals, initiate a management orientation program, and advertise in area high school and college publications.

This thesis examines whether the September 11, 2001 terrorist attacks caused a significant, lasting change in the American public's social construction of reality. A framework of everyday reality was created which focused on beliefs, behaviors, and cultural institutions in the United States. Data regarding specific beliefs and behaviors was collected from numerous survey sources, and content analysis was performed on media literature from September 11, 2001 to September 11, 2003. Findings from this study show that beliefs examined did change, while behaviors on similar topics did not. These finding represents an interesting paradox to be evaluated in future studies. Cultural institutions, as related to the public's knowledge of and relationship with each, also appeared little changed. Therefore, while some aspects displayed adjustment, this study cannot conclusively state that American public's social construction of reality experienced a "new reality" paradigm shift as proclaimed by the media immediately following the attacks.

The purpose of this study was to examine cognitive complexity, extremity, and the relationship between social repertory grids and life events repertory grids (LERG) in people who report a history of trauma. Effects of type of trauma on complexity and extremity scores of each type of grid were examined. Prior research into repertory grids and trauma has used only one type of grid, predominantly social grids or LERGs. Therefore, a natural, progressive step in the grid research involved investigating how individuals integrate social and life event constructs. It was hypothesized, and results show, that there is a positive correlation between complexity scores and extremity scores of social grids and LERGs. However it was not found that there was a negative correlation between trauma history and complexity scores, and that trauma acts as a moderator for cognitive complexity. Instead, it appears that the social facet of experience is key to understanding perception of traumatic experiences. Additionally, number of traumas experienced might affect social construct elaboration.

During the 2013/16 Ebola virus disease outbreak in West Africa, numerous restrictions were placed on the movement and public gathering of local people, regardless of if the area had active Ebola cases or not. Specifically, the district of Koinadugu, Sierra Leone, preemptively enforced movement regulations before there were any cases within the district. This research demonstrates that ongoing regulations on movement and public gathering affected the livelihoods of those involved in agricultural markets in the short-term, while the outbreak was active, and in the long-term. The forthcoming thesis details the ways in which the Ebola outbreak international and national response affected locals involved in agricultural value chains in Koinadugu, Sierra Leone.

On May 18, 2018, a shooter entered Santa Fe High School, killing eight students and two teachers. Using ethnographic methods, this research examines the role of faith, rituals, language, and symbols in the trauma-affected community during the response, recovery, and resiliency efforts as perceived by the Santa Fe community and those impacted by the tragedy. Qualitative data collected from 100 individuals ages of 17-84 illustrated how historical trauma, community culture, and faith-based organizations impact community resiliency and how illusions of a homogenous view of the community left many feeling shocked, divided, forgotten or muted.

This study examines the relationship between social stress and gender role differentiation. Crowd and collective behavior literature suggests two competing hypotheses. Social contagion theories suggest that gender roles become dedifferentiated in crowds. Social structural theories suggest that gender roles in crowds parallel institutional gender roles. The case study format is used to assess the relationship. Six crowd events, representing varying levels of social stress, were observed. Data were gathered via systematic observations, interviews and document analysis. The findings indicate that gender roles in crowds parallel institutional gender roles. Culturally prescribed gender expectations endure across social stress settings.