This study explores the everyday life information seeking (ELIS) behavior of Catholic clergy in Northern Nigeria and describes their information use environment (IUE). It employed a mixed-method case study using survey and episodic interview techniques of data collection. The ELIS of Savolainen, the IUE of Taylor and the small world of Chatman were theoretical frameworks that guided this study. Findings showed that the IUE of these Catholic clergy is shaped by four elements: (1) geographical location and culture, (2) the celibate clergy, (3) their information needs, and (4) the information sources used to resolve these needs. Three types of information needs were identified: essential needs, circumstantial needs and intermittent needs. There was a high interrelatedness between the effects of culture and celibacy on the information seeking of these clergy. They are not likely to cross boundaries of their world to seek particularly essential information about their ministry or private lives. The findings of this study align with Chatman’s proposition that members who live in the round will not cross the boundaries of their world to seek information. The study found problems with access and availability of information, which included lack of familiarity with electronic/online library databases among the clergy, and …

From the very beginning, library education has been a mixture of theory and practice. Dewey required apprenticeships to be part of the first library school at the University of Chicago as a method to indoctrinate new professional. Today, acculturation is incorporated into the professional education through a large variety of experiential learning techniques, including internships, practicum, field work, and service learning projects, all of which are designed to develop some level of professional skills within an information organization. But, what is done for understanding library culture? It is said that one cannot truly recognize the extent of one's own cultural assumptions, until they have experienced another. This study followed a group of LIS graduate students that took that next step – going to Russia. By employing a critical hermeneutic methodology, this study sought to understand what value students gain by from working on an assessment project in an international school library. Using a horizon analysis, the researcher established the worldview of participants prior to their departure, analyzed their experience through post-experience interviews, and constructed an understanding of value. Among other concepts, the researcher looked specifically to see whether "library cultural competency", understanding library culture in global context, was developed through …

In their studies on student motivation in th4e 1990s, Gorham & Christophel and Christophel & Gorham found that students perceived their own demotivation to be caused by instructor behaviors. While there are studies that explore the topic of student demotivation and other studies that illustrate the great influence instructors have on student information seeking behaviors, research focusing on the connection between these two concepts is almost nonexistent. Using Gorham & Christophel's concept of instructor-owned student demotivation, this mixed-methods study sought to identify which instructor behaviors doctoral computer science and information science students found demotivating and to what extent their perceptions of these demotivating instructor behaviors influenced their information seeking behaviors in a face-to-face classroom. Demographic and student-perceived demotivating instructor behavior surveys along with semi-structured interviews and follow-up questions were used to collect data. The surveys will be analyzed using descriptive statistics in Excel, and the semi-structured interviews and follow up questions were analyzed using content analysis and Colaizzi's method of phenomenological enquiry in NVivo. The findings showed that instructor demotivating behaviors not only influence student information seeking behaviors in the classroom, but they also can lead to lasting effects on the student. In addition, the participants have expectations of instructor …

Open access institutional repositories (OA IRs) are electronic systems that capture, preserve, and provide access to the scholarly digital work of an institution. As a new channel of scholarly communications IRs offer faculty a new way to disseminate their work to a wider audience, which in turn can increase the visibility to their work and impact factors, and at the same time increase institutions prestige and value. However, despite the increased popularity of IRs in numbers, research shows that IRs remain thinly populated in large part due to faculty reluctance to participate. There have been studies on the topic of open access repositories with the focus on external factors (social or technological context) that affect faculty attitudes towards participation in IRs, and there is a lack of understanding of the internal factors and the psychology of the reluctance. The goal of this mix method study was to identify the overall factors that affect faculty attitudes towards participation in IRs and examine the extent to which these factors influenced faculty willingness to participate in IRs. First, from literature review and the Model of Factors Affecting Faculty Self-Archiving this study identified eleven factors that influenced faculty members' intention to participate in OA …

Makerspaces are a popular, new concept being implemented in public, academic, and school libraries, and as stand-alone spaces. The literature reflects the newness of the topic with a limited number of articles and studies and even less about the users of makerspaces themselves. This study explored information sharing behaviors in the Dallas Makerspace as an informal learning environment and described their preferred method of information transfer from one member to another. It employed a mixed methods methodology using surveys, interviews and observations. The study identified how the rules and policies in place at the makerspace influence the information seeking process and how the Dallas Makerspace exchanges information effectively. Dallas Makerspace is one of the largest non-profit work groups in its size, and this research study answers how information is exchanged in an informal environment.

This study applied the impression management theory in the context of social networking to investigate the generalized research question of this dissertation which is "Do active social media presence and various privacy concerns influence online behaviors of students on social media?" The results and conclusions are presented via the conduct of three different studies and the summary provides insights and explain the overall contribution of the research. For each study we developed a research model for which data was collected separately for each of these models. Hypotheses of each model were tested by partial least squares- structural equation modeling techniques using SmartPLS 2.0. Our findings confirm the hypotheses and showed that all the predictors positively influence online social networking behaviors. Active social media presence is operationalized as predictors such as SNS stalking awareness, Selective disclosure, desired differential persona, impression motivation, and information trustworthiness. Privacy concerns have been operationalized as SNS privacy awareness, technology awareness. Online behaviors have been operationalized as responsible image and reckless image.

Web archiving is the practice of preserving websites as a historical record. It is a technologically-challenging endeavor that has as its goal the creation of a high-quality archived website that looks and behaves exactly like the original website. Despite the importance of the notion of quality, comprehensive definitions of Information Quality (IQ) in a web archive have yet to be developed. Currently, the field has no single, comprehensive theory that describes what is a high-quality or low-quality archived website. Furthermore, most of the research that has been conducted on web archives has been system-centered and not user-centered, leading to a dearth of information on how humans perceive web archives. This dissertation seeks to remedy this problem by presenting a user-centered grounded theory of IQ for web archives. It answers two research questions: 1) What is the definition of information quality (IQ) for web archives? and 2) How can IQ in a web archive be measured? The theory presented is grounded on data obtained from users of the Internet Archive's Archive-It system, the largest web-archiving subscription service in the United States. Also presented are mathematical definitions for each dimension of IQ, which can then be applied to measure the quality of …

Using a case study approach this study investigated how college students in Vlore, Albania seek and use information resources for academic and personal needs and whether they follow a pattern similar to Brenda Dervin's sense-making, or Marcia Bates' berry-picking information seeking models. Influencing factors studied were economic factors, information communication technologies and information culture/policy. A literature review showed that no previous published research has studied information seeking behavior of college age students and faculty in Albania. Thirty-four college students and two full time faculty completed a survey and a smaller group were interviewed. The results of the study indicate that Google is the main source for seeking information for both academic and personal purposes. College students are not introduced or taught on how to evaluate information sources. The information communication technology needs improvement to support information needs. The library as a major information resource was not apparent to most students. College students utilize berry-picking as the information seeking model and faculty use sense-making, as a model of information seeking. This study adds to the knowledge of the information seeking behavior of college students in a developing country, the need for information literacy courses at the university level, and the identification …

Data science employment opportunities of varied complexity and environment are in growing demand across the globe. Data science as a discipline potentially offers a wealth of jobs to prospective employees, while traditional information science-based roles continue to decrease as budgets get cut across the U.S. Since data is related closely to information historically, this research will explore the education of U.S. iSchool professionals and compare it to traditional data science roles being advertised within the job market. Through a combination of latent semantic analysis of over 1600 job postings and iSchool course documentation, it is our aim to explore the intersection of library and information science and data science. Hopefully these research findings will guide future directions for library and information science professionals into data science driven roles, while also examining and highlighting the data science techniques currently driven by the education of iSchool professionals. In addition, it is our aim to understand how data science could benefit from a mutually symbiotic relationship with the field of information science as statistically data scientists spend far too much time working on data preparation and not nearly enough time conducting scientific inquiry. The results of this examination will potentially guide future directions …

This study analyzes the sociocultural factors that affect Saudi students in the U.S. as they seek information and explores to what extent these factors impact their everyday life information seeking (ELIS) behavior and their information technology behavior (ITB). The factors in this study illustrate the unique sociocultural values that distinguish Saudi students from other international student groups: gender segregation, emphasis on religion, social support, and utilization of the consultation concept. After collecting data from an online survey, the data from linear regression analyses revealed that only one culture factor (the language barrier) showed a significant impact on Saudi student ELIS in the U.S., while the other factors were not statistically significant. Also, the findings indicated that perceived usefulness (PU) and perceived ease of use (PEU) were statistically significant to the ELIS of Saudi students. Furthermore, the study showed that after academic information, food and drink, entertainment, and health were the top student needs, the top ranking sources for everyday life seeking information were social media and the Internet. The findings of the study help to shed light on a sizable user group. As the fourth largest group of international students in the U.S., Saudi students have been underrepresented in research. …

Why is the term information in English an uncountable noun, whereas in information theory it is a well-defined quantity? Since the amount of information can be quantified, what is the meaning of a fraction of that amount? This dissertation introduces a quasi-entropy matrix which developed from Claude Shannon's information measure as an analytical tool for behavioral studies. Such matrix emphasizes the role of relative characteristics of individual level data across different collections. The real challenge in the big data era is never the size of the dataset, but how data lead scientists to individuals rather than arbitrarily divided statistical groups. This proposed matrix, when combining with other statistical measures, provides a new and easy-to-do method for identifying pattern in a well-defined system because it is built on the idea that uneven probability distributions lead to decrease in system entropy. Although the matrix is not superior to classical correlation techniques, it allows an interpretation not available with traditional standard statistics. Finally, this matrix connects heterogeneous datasets because it is a frequency-based method and it works on the modes of data rather than the means of values. It also visualizes clustering in data although this type of clustering is not measured by …

This study explores employees' desire to embrace both a legacy operating system and a new workflow engine utilized in the workplace. The goal is to better understand the partnership and relationship the users build with the technologies and how that impacts usage behavior. The research is centered on a mixed-method case study using survey and episodic interview techniques of data collection. Models and methodologies providing the foundation for this study include Venkatesh and Davis's technology acceptance model 2 (TAM 2) and Venkatesh, Morris, Davis, and Davis' unified theory of acceptance and use of technology (UTAUT) model, coupled loosely with concepts from Brooks and Atkinson's StructurANTion Theory. A new, adapted model is created to capture and understand the anthropomorphic characteristics users apply to the technology. This study yields important information for the future theoretical frameworks as elements such as trust and control, and descriptive variables like age and tenure have not factored into existing theoretical frameworks and models. Users can often anthropomorphize technology, viewing it as part of the social team to help improve their work. Through this lens, users expect information systems to be controllable and trustworthy to respond to their needs both alone and within the function of the …

This dissertation addresses research questions related to defining a smart city and the associated activities. The general research question is explored in the dissertation via the conduct of three related studies. The finding from these three investigations are presented in the results section as 3 essays that collectively examine the smart city phenomena as it has emerged within the City. Essay 1 assesses building municipal open data capability. The study proposed an Opendata Roadmap Framework to enhance the organization's dynamic capability. The results provide a valuable practical framework to help cities develop open data capability. The results also provide a comparative study or benchmark for similar initiatives with other regional cities and within the nation. Essay 2 measures the residents' understanding and beliefs about smart cities. This portion of the research used a qualitative method that included interviewing residents and city officials to understand their definition of a smart city and what they believe makes a city smart. The interviews focused on understanding resident engagement because it is an important characteristic of a smart city. The gap between the city officials and residents understanding was examined. In addition, the interviews help identify essential factors associated with smart cities like trust …

Subject of information entity is one of the fundamental concepts in the field of information science. Subject of any document represents its intellectual potential -- 'aboutness' of the document. Traditionally, subject (along with title and author) is the one of three major ways to access information, so subject metadata plays a central role in this process and the role is constantly growing. Previous research concluded that the larger bibliographic database is, the richer subject vocabularies and classification schemes are needed to support information discovery. Further, a high proportion of information objects are unretrievable without subject headings in metadata records. This exploratory study provides the analysis of the subject metadata in MARC 21 bibliographic records created in 2020; and develops understanding of the level and patterns of 'aboutness' representation in the MARC 21 bibliographic records. Study also examines how these records apply the recent RDA and MARC21 guidelines and features intended to support functionality in a Linked Data environment. Methods of Social Network Analysis were applied along with content analysis, to answer research questions of this study. Suggestions for future research, implications for education, and practical recommendations for library metadata creation and management are discussed.

Cultural heritage institutions, including galleries, libraries, museums, and archives are increasingly digitizing physical items and collecting born-digital items and making these resources available on the Web. Metadata plays a vital role in the discovery and management of these collections. Existing frameworks to identify and address deficiencies in metadata rely heavily on count and data-value based metrics that are calculated over aggregations of descriptive metadata. There has been little research into the use of traditional network analysis to investigate the connections between metadata records based on shared data values in metadata fields such as subject or creator. This study introduces metadata record graphs as a mechanism to generate network-based statistics to support analysis of metadata. These graphs are constructed with the metadata records as the nodes and shared metadata field values as the edges in the network. By analyzing metadata record graphs with algorithms and tools common to the field of network analysis, metadata managers can develop a new understanding of their metadata that is often impossible to generate from count and data-value based statistics alone. This study tested application of metadata record graphs to analysis of metadata collections of increasing size, complexity, and interconnectedness in a series of three related …

The word diaspora is currently understood as the large scale voluntary movement of people, along with capital and goods due to the mechanisms of globalization. Adopting a diaspora, gender and leisure perspective, this dissertation looked at the information and document experiences of a particular fan community of women belonging to the Indian diaspora and the online spaces created and occupied by them (fan fiction blogs which can be viewed as book clubs). The study also looked at memory making and documenting of the same as a part of document experience, resulting in what can be termed as "serendipitous memory archives." The blogs hosting fan fiction and the mediated practices they support were viewed as documents for the study. The online spaces were conceptualized as small worlds and the theoretical framework used for the study consisted of a preliminary model of a small world (based on literature review and my understanding of the world under study), information experience as a concept as well as document experience models. The results show that social ties play a big role in the information and document experience, while memory making and documenting of the same are also seen to happen as part of the document …

Most training performance measurement tools rely heavily on quantitative metrics that do not consider factors impacting knowledge transfer and behavioral change such as social relationships and company culture. This study observed a training performance measurement tool for a major U.S.-based airline. Analysis of the measurement tool consists of: a pilot study providing a baseline for the current gaps in training performance measurement, a survey of flight attendants to understand how company cultural and social factors impact learning and knowledge transfer, and focus groups to provide an in-depth analysis of what the underlying company cultural and social factors are. Both quantitative and qualitative analysis were utilized to identify the impact of cultural factors and social relationships on performance measurement to provide in-depth understanding of the role of tacit knowledge transfer in the training environment. Results show that cultural factors such as empathy, coaching, and on-the-job training, negatively impact the accuracy of flight attendants' ability to measure learning and knowledge transfer. A second finding shows social factors, personality, and agreement, show a strong trend towards negatively affecting the ability to accurately measure learning and knowledge transfer. The proposed knowledge transfer measurement model was further modified to reflect the findings and the results …

Cloud-based assistants like the Google Home and the Amazon Alexa have become ubiquitous in our homes. Users can simply communicate with the devices using a smartphone application. There are privacy concerns associated with cloud-based assistants. For example, users do not know what type of information is being sent to the device manufacturer, if the device is stealthily listening to conversations, data retention, or who else has access to the data. Privacy is about perception. The goal of this study is to determine user privacy concerns regarding cloud-based assistants by adopting a quantitative research method. The study used a privacy decision framework that lists three core components, which are technology controls, understanding user privacy preference, and government regulations. The research used Dervin's sensemaking model to describe users' privacy perception using the privacy decision framework and improved on a privacy perception survey instrument from previous dissertations. An understanding of user privacy concerns with cloud-based assistants is required to provide a comprehensive privacy guidance to stakeholders. The significance of this study is in the identification of the privacy perception of users of cloud-based assistants and the extent to which the components of the theoretical framework can impact user privacy perception. The results of …

Digital libraries have become valuable learning resources for information users. However, language barriers have greatly limited information access for many digital libraries, as users do not understand those languages. This study explored technical and operational challenges digital libraries faced in sustaining multilinguality. Using the multiple-case method, the study investigated two digital libraries that have sustained multilinguality for over a decade: the World Digital Library and the Digital Library of the Caribbean. On-site interviews were conducted at both digital libraries and the related documents were analyzed. The findings of the study showed that the two multilingual digital libraries faced many technical and operational challenges and employed various approaches to find solutions. A model of challenges and approaches in sustaining multilinguality was presented. As the first such case study, this research enriches the existing literature, and has theoretical, practical, and methodological implications for the research of multilingual digital libraries. The findings of the study provide useful guidelines and insights for the digital library community in sustaining multilingual services.

Very few studies have examined information sentiment and explored other factors that contribute to health information dissemination and sharing. In particular, there is a lack of studies that performed these combined analyses in the modern social network environment during the disease outbreaks, such as with zika, ebola, SARS, or COVID-19. This study aimed to fill the gap in the literature by investigating what drives social media users to widely disseminate health-related information during a pandemic. Diffusion of innovation theory and theory of planned behavior were the basis of the theoretical approach utilized to answer the research questions. The two theories identified antecedents of sharing online health information. Data was collected through an online survey distributed to students in a higher education institution in the United States of America. The study revealed the extent of the relationships between the four major factors derived from the previous literature—attitudes toward sharing, beliefs toward source, peer influence, and information sentiment—and the behavioral intention to share information. The results would support the information science literature by offering and testing a new model that identifies the factors that affect users' intentions to share health information in the social network environment. This study will further the understanding …

Educators often inquire about the readability of books and other documents used in the classroom, with the idea that readability supports students' reading comprehension and growth. Documents used in classrooms tend to be language-based, so readability metrics have long focused on the complexity of language. However, such metrics are unsuitable for multimodal documents because these types of documents also use non-language modes of communication. This is problematic because multimodal reading is increasingly recognized as a 21st-century skill. One information theoretic solution is transinformation analysis, an approach that measures readability as the difference between the objective entropy of a document and the subjective entropy of its reader. Higher transinformation indicates more information complexity. This study explored the viability of transinformation analysis as a measure of multimodal readability. Think aloud screen recordings from 15 eighth grade "advanced readers" of Episode 2 of the born-digital novel, Inanimate Alice served as the dataset. Findings showed that 14 of the readers attended to less than half the information in the story. Mean readability was .57, indicating a complex reading experience. Readers attended to and recalled information primarily from the linguistic mode, which may have been a strategy for reducing cognitive load, or it may have …

The U.S. National Library of Medicine brought the intensifying interest in open science to national attention when it joined enthusiastic scientists to introduce and host an Amazon-like rating forum on PubMed—the world's largest database of indexed biomedical and life sciences literature. The result was PubMed Commons. In June 2013, the commenting forum was introduced for open discussion about published scientific literature as part of a three-pronged approach to improve research rigor, reproducibility, and transparency. In Feb. 2018, the forum was unexpectedly discontinued. This retrospective explanatory case study research asked the question, "What happened on the way to the forum?" Answers came from a variety of resources using multiple methodologies for data collection and analysis. Historical data from PubMed Commons' 7,629 comments and 1,551 commenters; key informant interviews with PubMed Commons editors; and a systematized search for published articles, gray literature; and social media content about PubMed Commons were analyzed using computer-mediated discourse analysis and a social network analysis. Results from the quantitative content analysis described a forum with little participation, and the qualitative content analysis demonstrated that active forum members were focused primarily on providing links to other information resources and discussing aspects of post-publication peer review. The social network …

Event-based mediated participatory archives, in which communities of ordinary people contribute their records to archives during collection day events represent a paradigm shift within the archival field. Applying a qualitative approach, this study investigates event-based mediated participatory archives using Bastian's communities of records and memory as a guiding framework. Using the Mass. Memories Road Show as a case study, data collection and analysis took place over three phases. In Phase I, archive supporting documents were collected and analyzed using "against the grain" historical analysis methods. In Phase II, data from the Mass. Memories Road Show digital collections were collected and analyzed using grounded theory analysis methods. In Phase III, ethnographic research data, including a direct observation and semi-structured interviews, was collected and analyzed using ethnographic analysis methods. The results of this study suggest that community participants' motivations to contribute to participatory archives are rooted in self-fulfillment while institutional archives personnel members' intentions are based in inclusive community-building. Furthermore, the contribution of records to the archives allows community participants to share personal stories that serve as evidence of their historical legacies and as affirmation of their roles in their communities. Throughout the findings, moments of connection which enable the sharing of …

This dissertation is organized in a traditional format while including three essays that address specific research questions. Essay 1 examined the relationship between physical activity and community engagement and their effect on mental well-being among older men and women. Data from National Health and Aging Trends Study (NHATS) from 2018 to 2020 were explored and the posited relationships were tested. This essay provides empirical support that older adults who are reasonably active and involved in the community have greater mental well-being than those who isolate themselves. Essay 2 provides insight into older adults' motivation to improve their physical activity through the use of a fitness tracker. The key finding from this study is that wearables, especially fitness trackers, can significantly facilitate increased physical activity. Essay 3 is a mixed-methods study to understand older adults' perception of the usefulness of fitness trackers and interaction with such devices. Findings suggest that to increase the adoption of fitness trackers among older adults, makers could improve the esthetics and quality of the wristband in addition to the battery life of the tracker.