In this study, computer human interaction factors are examined as a possible source of information to aid in the operation and management of local area computer networks. Users' perceptions of computer performance and response time are evaluated in relation to specific modifications in the information organization of a file server in a local area network configuration running in Novell 3.11.

The goal of this study is to increase understanding of information problems as they are revealed in interactions among users and search intermediaries during information retrieval. Specifically, this study seeks to investigate: (a) how interaction between users and search intermediaries reveals aspects of user information problems; (b) to explore the concept of representation with respect to information problems in interactive information retrieval; and (c) how user and search intermediaries focus on aspects of user information problems during the course of searches. This project extends research on interactive information retrieval, and presents a theoretical framework that synthesizes rational and non-rational questions concerning mental representation as it pertains to user's understanding of information problems.

Duplicating a time series study done by Kuhlthau and associates in 1989, this study examines the applicability of the Information Search Process (ISP) Model in the context of a virtual learning environment. This study confirms that students given an information seeking task in a virtual learning environment do exhibit the stages indicated by the ISP Model. The six-phase ISP Model is shown to be valid for describing the different stages of cognitive, affective, and physical tasks individuals progress through when facing a situation where they must search for information to complete an academic task in a virtual learning environment. The findings in this study further indicate there is no relationship between the amount of computer experience subjects possess and demonstrating the patterns of thoughts, feelings, and actions described by the ISP Model. The study demonstrates the ISP Model to be independent of the original physical library environments where the model was developed. An attempt is made to represent the ISP model in a slightly different manner that provides more of the sense of motion and interaction among the components of thoughts, feelings, and action than is currently provided for in the model. The study suggests that the development of non-self-reporting …