Successful organizations are continuously looking for better ways to improve efficiency. Knowledge management (KM) in institutions is essentially based on an understanding of knowledge creation and knowledge transfer. At Tarrant County College, we are currently developing a District-wide knowledge management (KM) program. This KM process is implemented via micro pilot projects and processes; and an analysis of current technology, structure, and culture. We carefully try to anticipate challenges we will encounter as the project is executed (geographical distance during a pandemic, cultural barriers, dealing with tacit knowledge…). Next, we carefully begin to create a road map for the KM process including: Establishing objectives, preparing culture change, creating a high-level process, identifying KM/communication/knowledge dissemination gaps, selecting appropriate technology, and deciphering the current status of KM throughout the District. Then, we attempt to implement our KM process via micro pilot projects. We will soon develop methods for evaluating our KM workflow. Our initial results suggest Laserfiche might be able to host 70% of or data and information, however other tools such as ITSM, Microsoft TEAMS, Team Dynamics… will also be needed to host data and information.

Book chapter discussing challenges raised by concerns about ensuring long-term access to digital resources verses data confidentiality and balancing the right level of data security that addresses compliance requirements in the context of libraries and cultural heritage institutions.

Presentation presents "Handbook of Research on the Global View of Open Access and Scholarly Communications", and details chapter information.

Presentation on the potential of open access to increase exposure and use of published research. The presentation includes sections on the impact of open access in relation to OA community initiatives, the Universal Declaration of Human Rights, the COVID-19 pandemic, and open access data.