This thesis examined how receivers who vary in Interaction Involvement and Locus of Control (LOC) might differ in their interpretations of service complaints. Locus of control was measured using Rotter's (1966) LOC scale, while Interaction Involvement was measured with Cegala's (1984) Interaction Involvement measure, including a separate assessment of the effects for each sub-scale. Individuals were assigned to four groups based on their Interaction Involvement and LOC scores. The groups were compared with one-another for differences in how complaints were interpreted. Four complaint categories and a corresponding scale were developed to measure these differences. The categories were Subject, Goal, Opportunity, and Accountability. Interaction Involvement was expected to affect how receivers interpret the subject and goal of a complaint, while LOC was predicted to affect understanding of the opportunity and accountability aspects. Two research questions explored possible relationships between the complaint categories and the independent variables for individuals within each group. The study's four hypotheses were not supported, although some evidence was found for a significant relationship between receiver Interaction Involvement and perceived complainant Opportunity, for External LOC individuals only.

Users in social networking sites, such as Facebook, are increasingly receiving friend requests from strangers and accepting strangers as friends. The purpose of this study was to examine the effects of the Big Five personality traits and strangers' gender in affecting Facebook users' decisions to accept the stranger's friend request by adopting a 2 (gender of the stranger: male vs. female) x 5 (stranger's personality: Neuroticism vs. Extraversion vs. Openness vs. Conscientiousness vs. Agreeableness) factorial design. Results revealed that participants were more likely to accept the stranger's friend request when the participant's and stranger's personalities matched. This effect was more pronounced when the stranger was a female. Participants accepted female stranger's friend request due to the inflated perception of stereotypical female characteristics, which supported the hyperpersonal effect. Majority of the participants accepted the stranger's friend request based on textual cues that were displayed in the friend request message, which supported social information processing theory, suggesting that impression formation of the stranger was not constrained to the lack of nonverbal cues setting.

Arguing that current discourse surrounding breastfeeding and the lactating body promotes management of the female body, I attempt to devise an explanation of the breastfeeding apparatus and its strategies. In this study, the strategies include visual and linguistic representations of breastfeeding through art, promotional materials for advertisement and recommendations from the medical community, and the language used in the legal protection of breastfeeding. Using a rhetorical lens, I explore how these varied junctions operate within the breastfeeding apparatus and how breastfeeding is both a product of and a product in the technology. I seek to find what else is at work and how breastfeeding functions as a discursive element in its own right, allowing it to function as an apparatus for control. Finally, I question the potential for resistance in breastfeeding, asking if the lactating body has options, or is the subject so policed and managed that decisions are dictated by the breastfeeding apparatus.

We are affected greatly by power, and often do not understand what power is, how it is used, and its many other facets. Power and communication are interrelated, but how they relate to each other has been hard to understand. The model presented in this thesis explicates the relationship between the two critical variables. Power is portrayed as a hierarchical structure that is based on influence (communication) where the intensity and likelihood of success of power attempts increase as the level of power increases. The hierarchical structure has four levels, including influence at its base, and prominence, authority and control at the higher levels.

This thesis explored the relationships among three communication variables in college-level instruction: students' expectancy about teachers' nonverbal immediacy, students' actual perceptions of teachers' nonverbal immediacy, and students' affective learning. Community college students enrolled in either distance learning or a traditional classroom course completed pre-course and mid-course questionnaires to indicate their expectations and observations of the nonverbal immediacy behaviors of their teachers. Analysis showed that students expected and perceived less nonverbal immediacy from tele-course teachers than from on-site teachers, but that perceptions significantly exceeded expectations. Research findings indicated that students' expectancies about teachers' nonverbal immediacy may influence the measurement of affective learning.

The correlation between social style and career satisfaction among emergency physicians was investigated. An e-mail survey was sent to a random sample of 1,000 members of the American College of Emergency Physicians in practice for at least three years; 707 had valid e-mail addresses. A twenty-item behavioral style survey instrument and a five-item career satisfaction scale were used. The study incorporated prenotification and reminder e-mails. Valid responses were obtained from 329 physicians (46.5%). No correlation was shown between social style and career satisfaction. Problems with both survey instruments were discovered. Survey respondents were unhappy with their careers, with an average satisfaction of 4.03, 1 being very satisfied, 5 very dissatisfied. Areas for future study include redoing the study using different survey instruments.

This project examines the effects of the homeless body and the threat of homelessness on constructing a national imaginary that relies on the trope of locatability for recognition as a citizen-subject. The thesis argues that homelessness, the oft-figured specter of public space, functions as bodies that are “pushed out” as citizen-subjects due to their inability maintain both discursive and material location. I argue that figures of “home” rely on the ever-present threat of dislocation to maintain a privileged position as the location of the consuming citizen-subject. That is, the presence of the dislocated homeless body haunts the discursive and material construction of home and its inhabitants. Homeless then becomes the uncanny inverse of home, functioning as an abjection that reifies home “place” as an arbiter of recognition in a neoliberal national imaginary. The chapters proceed to examine what some consider homeless “homes,” focusing on the reduction of the homeless condition to a place of inhabitance, or the lack thereof. This attempt to locate the homeless body becomes a symptom of the desire for recognition as a placed body. The thesis ends on a note of political possibility, figuring the uncanny as a rupture that evacuates language of signification and opens …

This study examined the effects of premarital counseling on newlywed communication. It was predicted that individuals who had participated in premarital counseling would have lower levels of demand/withdrawal communication and higher levels of spousal support. The effects of the format of the counseling were also examined. Individuals who had been married less than two years completed a survey measuring their marital satisfaction, levels of demand/withdraw, and perceived spousal support. Social learning theory was used as a theoretical lens. Results suggested that participating in premarital counseling has no affect on newlywed communication. Newlyweds who had been exposed to a group format during their counseling had higher marital satisfaction than those who had just participated in a one-on-one format with a counselor.

In this essay, I examined the significance of graphic novels as polyvalent texts that hold the potential for creating an aesthetic sense of flow for readers and consumers. In building a justification for the rhetorical examination of comic book culture, I looked at Kenneth Burke's critique of art under capitalism in order to explore the dimensions between comic book creation, distribution, consumption, and reaction from fandom. I also examined Victor Turner's theoretical scope of flow, as an aesthetic related to ritual, communitas, and the liminoid. I analyzed the graphic novels Green Lantern: Rebirth and Y: The Last Man as case studies toward the rhetorical significance of retroactive continuity and the somatic potential of comic books to serve as equipment for living. These conclusions lay groundwork for multiple directions of future research.

This study uses Kenneth Burke's concept of terministic filters to examine what the word security means to two different publics within the academic discipline of international relations. It studies the rhetoric feminist international relations theorists and contrasts their view security with that of realist and neo-realist interpretations of international affairs. This study claims to open up the possibility for studying the rhetoric of emergent movements through the use of dramatistic or terministic screens.

This study examined the ideograph of <collateral damage> through an analysis of the Bush Administration's rhetoric as well as visual photographs of Iraqi civilian deaths. The project argues that the psycho-dynamic rhetoric of the Bush Administration during a time of visual censorship lead to the dehumanization of Iraqi civilian deaths during the War in Iraq. The method consisted of a textual analysis of the Bush Administration's rhetoric and continued with a content analysis of news media's photographs. The author argues that critics gain a deeper understanding of the disappearing dead phenomenon of Iraqi civilians by examining ideographic fragments of psycho-dynamic rhetoric.

This study examines the events surrounding the firing of Russell Dilday at Southwestern Baptist Theological Seminary as a social drama. The results suggest that, for application to post-industrial cultures, adaptations need to be made to Victor Turner's original method. The addition of Thomas Farrell's anticipation phase, identification of the breach with the transgression, and examination of unique facets of post-industrial cultures such as economic factors and the role of the media are recommended modifications. In light of these differences, the study concludes that the state of affairs at Southwestern is characteristic of schism in a post-industrial culture.

This thesis tests the necessity of terrorism in articulating Homeland Security citizenship. Chapter 1 orients the study, reviewing relevant literature. Chapter 2 examines the USDHS Ready Kids program's Homeland Security Guide, mapping a baseline for how Homeland Security citizenship is articulated with the overt use of terrorism. Chapter 3 investigates the USDHS Ready Kids program, charting the logic of Homeland Security citizenship when the threat of terrorism is removed from sense making about preparedness. Chapter 4 compares the findings of Chapters 2 and 3, evaluating the similarities and differences between these two articulations of Homeland Security citizenship and concluding that the logic that cements Homeland Security into American society does not depend on the threat of terrorism against the United States.

This utilized identification theory to determine if faculty identify with the university and recognize its mission. The study also explored how faculty differentiate between a traditional university and a metropolitan research university. Finally, the study explored whether the faculty consider the University of North Texas to be a Metropolitan Research University. UNT full-time faculty members (N=224) completed questionnaires to indicate their identification with the university and their recognition of the university mission. Analysis showed that faculty have not come to a consensus on the definition of a MRU and that they do not identify with UNT.

This study examines the concepts of social style and gender to determine if a relationship exists between the two constructs. The hypotheses suggested a direct relationship between the categories of the BSRI (masculine, feminine, androgynous, and undifferentiated) and the Social Style Analysis (driver, amiable, expressive, and analytical). Ninety-four participants completed two self-report surveys. Chi-square analysis performed on the data found a significant relationship between feminine and amiable as well as androgynous and expressive. While the analysis suggested that masculine/driver and undifferentiated/analytical were not independent, the relationship found was not significant.

This study explored the state of art education in Turkey as revealed by pre-service art education university instructors, and the potential of incorporating visual culture studies in pre-service art education in Turkey. The instructors' ideas about visual culture, and popular culture, the impact it might have, the content (objects), and the practices within the context of Turkey were examined. Visual culture was examined from an art education perspective that focuses on a pedagogical approach that emphasizes the perception and critique of popular culture and everyday cultural experiences, and the analysis of media including television programs, computer games, Internet sites, and advertisements. A phenomenological human science approach was employed in order to develop a description of the perception of visual culture in pre-service art education in Turkey as lived by the participants. In-person interviews were used to collect the data from a purposive sample of 8 faculty members who offered undergraduate and graduate art education pedagogy, art history, and studio courses within four-year public universities. This empirical approach sought to obtain comprehensive descriptions of an experience through semi-structural interviews. These interviews employed open-ended questions to gather information about the following: their educational and professional background; their definitions of art education and …

An instructor's power in the classroom is constructed and sustained through communication. The aim here is to examine how a teacher's power can be negotiated through a lens of servant leadership in hopes of furthering modes in which communication scholars can train future teachers to utilize their power in the classroom. I hypothesize that a teacher utilizing a servant leadership framework employs more pro-social behavioral alteration techniques (BATs). Participants were asked to answer an online survey with questions regarding a chosen instructor's attributes of servant leadership and behavioral alteration messages (BAMs). My hypothesis was partially supported in that that are perceived to use persuasive mapping a specific dimension of servant leadership engage in significantly more pro-social BATs; however, instructors with higher levels of emotional healing engage in significantly more anti-social BATs. Additionally, the gender of the participant and rank of the instructor evaluated influenced students' perceptions of compliance-gaining strategies. The discussion examines the specific dimensions of servant leadership as they relate to power and explores future directions for research examining professional development and training for future faculty and the need to examine gender of participant and instructors with an experimental research design.

This study engaged in pushing the current political limitations created by the political impasse of the Palestinian-Israeli conflict, by imagining new possibilities for radical political change, agency, and subjectivity for both the international activists volunteering with the International Solidarity Movement as well as Palestinians enduring the brutality of life under occupation. The role of the witness and testimony is brought to bear on activism and rhetoric the social movement ISM in Palestine. Approaches the past studies of the rhetoric of social movements arguing that rhetorical studies often disassociated 'social' from social movements, rendering invisible questions of the social and subjectivity from their frames for evaluation. Using the testimonies of these witnesses, Palestinians and activists, as the rhetorical production of the social movement, this study provides an effort to put the social body back into rhetorical studies of social movements. The relationships of subjectivity and desubjectification, as well as, possession of subjects by agency and the role of the witness with each of these is discussed in terms of Palestinian and activist potential for subjectification and desubjectifiation.

Because racism remains a significant issue in society, and many victims of racism do not speak up for themselves when faced with racism, it is important to explore how witnesses to racist events may react and intervene upon observing racism toward others. Thus, the current study explored how participants (bystanders) reacted verbally to racist comments made by a confederate during a partner activity, as well as how participants discussed their reactions in post-interviews. Forty college students participated in the study, and three of the participants verbally intervened upon hearing the racist statements. Ajzen's theory of planned behavior was utilized as a framework, and examination of the results indicated that components of the theory as well as social constructions of racism and appropriateness of intervention behaviors affect intervention outcomes. Theoretical, methodological, and practical implications, as well as suggestions for future research are included.

This thesis examined attachment styles and disengagement strategies used to end romantic relationships for 213 college students.

This thesis assesses three United States Supreme Court opinions, engaging in an inductive approach to generic criticism, in an attempt to discover whether or not there are similarities and/or differences in these decisions. This study focuses on draft card, flag, and cross burning cases argued before the Court in order to discover the potential genre's characteristics.

This thesis studies the Supreme Court decision, Korematsu v. United States, 323 U.S. 214 (1944) and its historical context, using a narrative perspective and reviewing aspects of narrative viewpoints with reference to legal studies in order to introduce the present study as a method of assessing narratives in legal settings. The study reviews the Supreme Court decision to reveal its arguments and focuses on the context of the case through the presentation of the public story, the institutional story, and the ethnic Japanese story, which are analyzed using Walter Fisher's narrative perspective. The study concludes that the narrative paradigm is useful for assessing stories in the law because it enables the critic to examine both the emotional and logical reasoning that determine the outcomes of the cases.

Women in the sex industry struggle with emotional turmoil, drug and alcohol addiction, poverty, and spiritual disillusionment. Their lived experiences as stigmatized individuals engender feelings of powerlessness, which inhibits their attempts to leave the sex industry. This study illuminates how personal narratives develop throughout the process of shedding stigmatized identities and how mutual support functions as a tool in life transformation. Social identity theory and feminist standpoint theory are used as theoretical frameworks of this research, with each theory adding nuanced understanding to life transformations of female former sex workers. Results indicate that women in the sex industry share common narratives that reveal experiences of a "Living Hell", transitional language, and ultimate alignment with traditional norms. Implications of SIT and FST reveal the role of feminist organizations as possible patriarchal entities and adherence to stereotypical masculine ideology as an anchoring factor in continued sex work.

This study addresses a tension in contemporary studies of public memory between ideology criticism and postmodern critique. Both strategies of reading public memory rely on a representational logic derived from the assumption that the source for comparison of a memory text occurs in a more fundamental text or event. Drawing heavily from Michel Foucault, the study proposes an alternative to a representational reading strategy based on the concepts of regularity, similitude, articulation, and cultural formation. The reading of Vietnam Veterans Memorial and the Galveston County Vietnam Memorial serves as an example of a non-representational regularity enabled by the cultural formation of pastoral power.