Development of Biographical Predictors of Cashier Turnover at a Convenience Store Chain (open access)

Development of Biographical Predictors of Cashier Turnover at a Convenience Store Chain

Subjects, 432 convenience store cashiers, were divided into long-tenure and short-tenure groups. Chi-square analysis of application blank information for a weighting sample drawn from both groups revealed two items which significantly (p < .05) differentiated between the long tenure and short-tenure groups: number of previous jobs and full-time/part-time preference. Response weights were computed for these two items and used to calculate composite scores for the remaining holdout sample. A significant reduction in turnover would have occurred at the highest composite score level, if used as a hiring cut off. Results were tempered by several considerations, including a high percentage of false negatives and an insignificant linear relationship between composite scores and tenure.
Date: May 1989
Creator: Huffcutt, Allen Ivan
System: The UNT Digital Library